I am actually in the process of getting my BG renewed.
After continually reminding Huma that it was due for renewal in December 2006, they failed to send it to me. As they have done so every year since 2004 (even when they changed from Caja Murcia to CAM bank) I was, as you can imagine, quite concerned.
I called, and was told that I had to send in my original first - when I queried this ( I never had to previously) I was told that CAM wanted it.
I sent a copy of the guarantee in and waited for 2 weeks. Surprise surprise, nothing came back to me. When I called Huma, I was told they never received my guarantee. Of course they didn't.
I refused to deal with them, and took the original into my local branch of CAM, who are renewing it - they have told me it will be ready in 2 weeks maximum. They didn't want the original, just took a copy of it! The guy told me that the BG was just like cash (which is how I always thought of it, similiar to a bankers draft)
I have to be honest, I am thinking of walking away - it just really P****** me off to think that they've had my money for 2 years, accruing interest.
Anyone else buy through Millennium? The Garrucha office has gone, and I am having trouble getting any joy from Millennium UK.
I am sick to death of Huma's shoddy customer service and arrogant attitude, and I am not even sure anymore if I would sell at a reasonable profit (even if the damn place does eventually get built)
This message was last edited by Val123 on 2/5/2007.