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20 Apr 2008 12:00 AM by jayne01242 Star rating in Herefordshire. 35 forum posts Send private message

Hi can anyone tell us if the spa is open and working fully, we are coming out in a couple of weeks with friends and as there have been a few problems with the spa we just wanted to check.  Also are the outdoor pools open. ?

 

thanks Jayne & Alan.



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20 Apr 2008 7:41 PM by nfm2862 Star rating in Welling, Kent & Al A.... 1460 forum posts Send private message

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Hi Jayne & Alan

The spa is open at the moment but there are still some problems with the equipment.

The exercise bikes are broken & some of the weights have been stolen. An insurance claim is in the process of being assessed but we all know how long that can take.

Also, when the indoor pool was installed, the pump was installed incorrectly which means that the pump room is flooding. In order to rectify this problem the spa will have to be closed for 2 weeks from 31st May.

The temperatures in the sauna & steam room should now be sorted out as teh Presidenta has sought advice on what these minimum temperatures ought to be.

I honestly doubt that the gym equipment will be fixed but as far as I am aware, the outdoor pools should be open with effect from 1st May.

Hope that helps.

Noreen



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21 Apr 2008 8:01 PM by hterag Star rating. 100 forum posts Send private message

Following Noreen's email,, we were over at the weekend and the pool, sauna and steam room as well as the jacuzzi are fine. However, both exercise bikes are broken (one since February) which is a pain for someone with a dodgy knee who can't run at the moment. The running machine itself works but the control panel has been damaged by an over-enthusiastic finger. Probably people renting, ONLY JOKING!!

It does seem a shame when the bikes must still be under warranty. I understand that the new president, Monica has been looking at lots of issues but it will take time.

The outdoor pool on phase one was looking inviting by the way and I'm sure it'll warm up in the next few weeks.

Cheers.

PS We're over from the 16th to the 25th May if anyone fancies a night out (maybe the Wok Buffet again as it was a nice night last time).

 




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