new sky viewing card

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24 Sep 2010 12:00 AM by pegeen Star rating. 50 posts Send private message

I live in Spain for part of the year. I recently purchased a new white viewing card to be able to continue viewing Sky3 and Fiver and Five USA etc.. It worked perfectly until I returned from the UK after leaving the digi box etc. unplugged for 3 months. Now when wanting to view these channels I receive the message "This is the wrong card for this Set Top Box......"Can anyone help?




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24 Sep 2010 5:53 PM by Marksfish Star rating in Vera, Almeria. 2624 posts Send private message

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 The card goes to sleep. Leave it in the box for 24- 48 hours and it should start working again. Happens all the time to our card.

Mark





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24 Sep 2010 6:33 PM by satandpcguy Star rating in Gandia, Valencia. 399 posts Send private message

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Although some of the cards can take a while longer - managed to get one to wake up last week - after being left in a box for the last 3 weeks!!!!The cards will "go to sleep" as they have not had their signal from the satellites that keeps the entitlements up to date - usually a card with no signal for 3 or 4 weeks will go to sleep. To reawake make sure the box is turned on, and even left on (but you can turn the telly off) on a nice strong signal (Sky News, Five) to wake it up.



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