I would like to echo John's reply.
Our Community has used Steve Kettlewell for over a year now with great success. At all times we have found him and his team work very professionally and I personally have no difficulty in recommending him to any other Community (and have done so on very many occassions) and will continue to do so with complete confidence.
Before engaging Steve to act for us, we went through due process, and our Community solicitors completely approved and sanctioned the use of Steve and the European Directive he uses.
Steve gives Delinquent Debtors every chance to bring their accounts up to date, and goes to great lengths to do so before taking further action. We felt as a Community that we would prefer the money coming in even with stage payments and only ever sanction legal action as a very last resort, and only after several months of exploring every other avenue.
At the end of the day Community Fees must be paid -regretably there are Owners all over the Costas who feel they can have sit back, ignore their Community Fees, and requests to pay, and let everyone else suffer. They must think they are untouchable. They are not.
Personally, I think many Owners will struggle to pay their Fees but still manage to do so - they have every right to be pretty incensed when fellow Owners get shirty about paying their share.
If Owners have let their Fees rack up over a considerable period of time, they then can't complain about interest charges or penalties, that's their own fault.
Indeed we had one UK Owner who was taken through the Spanish Court - his legal bill (from memory) was almost €4000 on a €2500 debt, so anyone should be thankful if it's Steve on their trail at a fraction of that cost.