I think the explanation has been lost in translation.
The law has not changed but it is true the tax office are not processing refunds.
They claim they have no available staff to even log the claims on to their system.
But eventually if you harrass them enough they will process but I would guess at the moment it will take up to 1 year or longer and we were gettng CGT refunds processed with 3 - 4 months.
To avoid repaying the refund the tax office might substitute a higher deemed price to eliminate any refund due.
I hope to pop into Malaga tax office this week to chase up a few just to let them know we are still around etc and it might move the file on a bit.
But if you own them any money you better pay within the permitted time frame or they will take your house!
I keep meaning to find out if they have a customer charter but somehow I doubt it.
So just sit back and wait and wait and wait ......... and wait .....