Anyone using Hits mobile

Hi

I have been with Movistar for 9yrs, and have been happy with the coverage etc.  But I am now considering changing to Hits.

What is your experience of it and how do you rate it with coverage in the los alcazares- valle del sol-murcia region in general?

I may use the internet on the odd occasion what's it like and is it expensive?

Is there a minimum top up amount?

Many thanks in anticipation

 Hi There

I ported my Movistar Mobile Phone no over to HITS with no problems.They Help centre is English Speaking. Voicemail in not Totally in English but one can get a User Guide which explains what to do. I have had no problems with maling,receiving and sending and receiving SMSES. I unfortunately have not used their Internet Service.So do not know what that is like. Minimum Top up at Barclays ATM's is Euros5.00. You can top up on the Internet of Mobile Telephone shops as well. Hits will give you a list if you Email them.

Here is the Link to their Website

http://www.hitsmobilespain.com/index.html

Hope this helps

Regards

My wife and I have beeen with Hits Mobile (though Teletec) for several years.  We we call each other its 15c conection fee.   With Vodafone that was 73c for the first minute. To call anyone else is 15c plus 9 c per min.  And for me the great thing is one can check online to see details of the calls made and the cost. We usually top up at a local mobil shop but sometimes on the phone or internet too.

We recently "moved" over to Hits.

Each time you ring their customer services you have to pay the connection charge - although the call is free (which I think may be the same as other providers).

It is cheap for calls and texts (and unlike Movistar,) when you buy the SIM you have instant access to ring/SMS the UK!  We did comparison with our Movistar landline and the Hits Planet tariff worked out cheaper, even with the connection charges.  They have a number of plans available to choose from.

I would say that their user guide is quite basic and I've had to email their customer services a number of times due to problems but they are quick to respond ie within 24 hours, so pleased with that free service.

I arranged to go on their plan with 3€ internet fee for the first 100mb, then found I couldn't send/receive my hotmail emails into my Blackberry and other services that come via the BIS - Hits advised me they don't as yet, have  BIS.   Something they didn't tell me when I told them I had a blackberry.

Basically I've now paid for their internet service for which I can get no more than I could before on my house wifi or the free "out and about" wifi's.

I wouldn't use HITS mobile. I subscribed to HITS and had difficulty connecting to the Internet. I followed their instructions for troubleshooting and the net result was that their process corrupted by SIM card. I called their customer service and told me I should go to a HITS dealer in Marbella (there are only 3 of them) to verify the problem. And, in any case, I would have to buy another microSIM from their distributor since they don't sell them directly . I don't have the time to chase around looking for a dealer nor do I see why I should have to pay for another SIM card.

I have learned my lesson in Spain. Still with the major providers like Telefonica. Yes, they are not the cheapest, but their network is much more reliable than HITS (which uses Vodafone and you will find there their coverage is spotty at times) and if I do have a problem, I don't have to run around the back streets of Marbella looking for one of their dealers.

Personally, I would avoid subsribing to HITS.

We've been with HITS on PAYG for several years and are happy with the service. Calls are cheap including calls to family in the UK (provided we stick to landlines!). Easy to top and view our account online but we don't use them for internet access. We ported our number from Vodafone which was not a problem.

HI Dav, like you I only use them for calls,  I have not had any problems with Hits in several years I have been with them. I can go on line and check my top ups, my calls and SMS,  and see the duration and cost of each.

This is an extract from my on line account

I have also been with hits mobile for over 3 years on a

PAYG and have never had any problems with them.

I transferred from vodaphone as they were too expensive.

Just to add to my price list for Hits.

To call

            A fixed line in UK is 35 euro cents connection charge then 3 cents a minute,   pro rata

            A mobile  35 cents connection then 9 cents a minute.

plus IVA

How do you get lower rates for txts on Hits phone using"fish texts?" It sounds much cheaper than txting on my Hits PAYG.

Hi I used it before, but personally I found it too complicated, and stopped using it.

However, this does not mean that it is not suitable for other people who are better with technologie than myself.