Ha ha then you should also lie down after I tell you this ... I had a Samsung Galaxy as part of a contract for 24 months with Vodafone. It went wrong after 6 months. I took it back to Phone House in Malaga as I was told there were technicians there who could fix it. They couldn´t! So they said they had to send it to Madrid for around 4 weeks .....
So I said Ok, and they said they would contact me when they received it back. They didn´t! So after 3 more trips to Malaga where they told me it was not returned yet ... trips to Malaga at my expense obviously ... and after waiting 6 weeks I contacted customer service of Vodafone, Phone House .. you name it ... no reply. I then ended up sending desperate messages to Phone House facebook page, who told me to contact Customer Service. I did. No reply. Nobody at Phone House Malaga picked the phone up (excuse the pun). Nobody answered e mails to Phone House Malaga. After 11 weeks I received phone back after making another trip to Malaga ... manager told me, after I had the audacity to complain about it taking 11 weeks that It was ´NO ME CULPA.´ ´CLARO´ .. it never bloody well is, I thought.
I took the phone home, tried to download first app from Play Store and guess what? It didn´t work! And the problems were exactly the same as before .. kept switching itself off. I was just about to smash it to pieces with a big hammer when a friend told me to go and see the lovely Katy at Vodafone in Myramar which I did. She was incredulous when I told her the story and said .. she had never known a phone take more than 3 weeks max to come back from Madrid.
She sent it off for me, and I received it back in 2 weeks fully functioning like new.. YIPPEEEEE!
Then I left it in a taxi cab a month later, never to be seen again! Me and that phone were just never meant to be together!!
I do love the Galaxies but this has left a bitter taste and I know if I get an iPhone and it goes wrong there will be no problem replacing it ....
Are you still sitting down? Ha ha! Of course if someone were to offer me a Galaxy S3 cheaply I may just be tempted .. or S4 obviously ... thanks, Jane