Roy, understand where you are coming from and because friends ( Ill advisedly IMO ) signed a contract with this clause they are compelled to pay for a " technically sold" property the agents are now remarketing at no extra costs to himself.
If this scenario had happened in UK, where we know REA's are qualified and regulated the agent wouldn't get a dime for his time because until exchange of contract property is classified as " under offer
Guy, will offer up a précis of events to hopefully thwart your confusion.
Couple of months ago buyer gave REA a deposit of €25k. REA gave €22k to vendor and retained €3k towards his commission of c €15k. Completion date agreed to be middle of November. 4 days ago buyer pulled out. No reason gives ( as yet).
Although sales contract stated buyer could recover deposit due to refusal of mortgage both lawyer and REA have told vendor buyer VERBALLY stated they were cash buyers. My question is how would either REA or sellers lawyer know this was true.
REA immediately requests vendor settle the bill of c€12k as per signed contract. This was done today.
So okay, vendor at the moment is c €10k in credit less expenses for organising removals etc. not to mention the stress involved.
What I fail to understand is HOW anyone would willingly lose €25k so what I am concerned might happen is that having paid the REA , without an explanation of why this has happened, the lawyer for buyer will insist it was a financial problem ( mortgage problem) and request return of deposit ( something they cannot due because REA now has the major portion) citing possible court action or to sell them the house less this amount.
Having spent my life involved with people who have been scammed am hoping this time my gut feeling is wrong.