Changing Nie Number Details

Four years ago i took out newhouse  insurance from a broker and gave them my address etc but they never asked me for my nie number 

Recently i had to ring my insurance company and it was then they told me that my nie number was not the one they had on file so i asked how i could change it and they told me to email them the Nie Cert which i did after many calls been put on the longfinger and emails i eventually got a email back but its the wrong one still that they have on file 

any help thanks 

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Saludos

body p

Bit confusing Skippy.  You said,  “but they never asked me for my NIE number”.  Now you say, “they told me that my NIE number was not the one they had on file.”  So what number do they have and where did they get it from ?

If the insurance company will not act on the info you sent, then maybe the easiest thing to do is change your insurance company.

PS  Sorry if I appear pedantic,  but NIE is Numero Identificación de Extranjero ( Number Identification for Foreigner).  

sounds like the agent originally put an incorrect nie number on the application etc. and got. Ifhe misse dit off then another nie has mystically appeared - No idea why or how this may have happened

Probably very simply an admin (or human) error and now you have sent the correct details so all is well - resend the email with your correct nie and keep copies of emails (print them off and file with your policy) etc  just in case.

No real need to worry it should not be a problem but I am sure some will try and make a mountain out of a mole hill for you

Bit confusing Skippy.  You said,  “but they never asked ( the Insurance Broker i did all this from a Email )me for my NIE number”.  Now you say,( The Insurance Company) “they told me that my NIEnumber was not the one they had on file.”  So what number do they have and where did they get it from ?( I think the broker used there number )

Im a non resident.

If the insurance company will not act on the info you sent, then maybe the easiest thing to do is change your insurance company.

PS  Sorry if I appear pedantic,  but NIE is Numero Identificación de Extranjero ( Number Identification for Foreigner).