My first experience of MRI was like other people’s, one of their exhibitions. It wasn’t as expected as MRI were the only company there. My Wife and I expectd to be able to chat to several agents. Unlike others though, we went back a second time to book the viewing trip!!
At the exhibition, we detailed our budget and where we thought we wanted to go. We took competitors brochures with us to show what we were looking for and were told “we can get anything”. Quite a bold comment we thought, but booked anyway thinking we were going to Murcia. Just before the trip which was booked 6 weeks in advance (to give us plenty of research time) we were told that Murcia had nothing in our price range and how did we feel about Almeria? Nothing ventured, nothing gained so we agreed. We arrived at 9.30pm at San Javier airport and were collected by our rep and taken to Mojacar (can’t remember the name of the hotel now, but MRI have an office just outside). When we arrived in the office on the first morning, we were told that nothing was available for us to view, so what did we want to do for the weekend? We went for a drive around the area sight seeing and looking in estate agents windows. We then decided that the apartment of the hotel we were staying in was big enough as a 1 bedroom (we originally wanted 2) and there “happened” to be a 1 bedroom apartment on Al Andalus Resort (like rocking horse sh+t apparently as the builder doesn’t do them any more). The apartment was key ready, furnished and available because of someone pulling out of the contract. We looked around and went for lunch. The “game” then began of “it won’t last long”, and “you really need to reserve it to prevent someone else looking”. We took it all with a pinch of salt and went back to Mojacar. The wife and I chatted about it on the way back and to be fair, we did both like it. We told MRI that we would buy if they would take us to our solicitors in Aguilas. The tried to persuade us to use their recommended solicitors, but I told them if they persisted we would withdraw. We were taken to the solicitors the next day to make our deposit payment to the solicitor and contract him and then we went out for the rest of the day.
I must confess, we expected to be abandoned once the deed was done, but we were looked after for the rest of the weekend and returned to San Javier for our 10.30pm flight home. We were at the airport for 8pm, again we had expected to have been dumped there much earlier in the day.
After sales has been a bit pants as others have said. They tried to get us to buy the lifetime membership thingy doo dah, but we had no need as our apartment was already built so didn’t need updates on the progress. They eventually contacted us about rentals for us to find out they charge 18% commission on all, up from the 10% told to us in Spain.
To summarise. We had a pleasant trip and were treated well. We had the advantage of not buying off plan, so there are no building delays. We also used our own solicitor, so we know he is working for us (we hope so any way!) and not covertly for anyone else. The development is about 90% occupied now, although it appears they are mostly holiday homes. It is through forums like this one and others that we were (hopefully) able to make a balanced decision, ask the relevant questions and (hopefully) miss out on some of the pitfalls that have beset others.
Mark