How to inform Agencia Tributaria

I have filled the form 210, validated it and paid my tax online via my bank.

Now it says "Now you must communicate this to the Tax Agency.
You will need the following Complete Reference Number.
(here goes the number)
Visit the Tax Agency (link) and select the Vitual Branch option -> Tax Payment".

That's it. I cannot find any Virtual Branch Option on their website or Tax Payment or any other option of introducing that number. Has anybody done this procedure or do you know how to get to the right place? Thank you.

Did you fill in & validate the 210 online? Did you save it? If so, you should be able to bring up your form again, and enter the reference number in the appropriate field.

Anyway, the "virtual branch" presumably just means what on the website is actually called the Electronic Office. Look here:

https://www.agenciatributaria.gob.es/AEAT.sede/en_gb/Inicio/Procedimientos_y_Servicios/Impuestos_y_Tasas/IRNR/Modelo_210__IRNR______a_de_no_Residentes_sin_establecimiento_permanente_/Tramites/Presentaciones/Presentaciones.shtml

Hi Roberto, thank you for your answer.
However, you probably have not read what I wrote in my post.
And it says: "I have filled the form 210, validated it and paid my tax online via my bank."

And I can guess what they mean by "Virtual Branch". I know their website. The problem is - where is the link (space, place, whatever) on their website (or in "Electronic Office") to introduce Complete Reference Number (CRN) generated by banking system after submitting the payment?

"On the website" - is not an answer. In know it is somewhere on the website. But the website contains lots of content.

And as I said - there is a link generated by the banking system after submitting payment. But that link is rubbish - it leads to a general homepage of Agencia Tributaria. Not to an exact place where CRN has to be introduced to inform Tax Office about payment being carried over. 

Well pardon me for trying to help, let me just re-read your post, because I could have sworn you said "I cannot find any Virtual Branch Option on their website or Tax Payment or any other option of introducing that number." Perhaps I should just let you peruse the plethora of other replies, but against my better judgement, I'll try again:

You obviously battled on after your complaints about the online form not working last July, and got it to work (as countless others have done), so as I said before (you probably didn't read what I said though), bring your saved 210 form back up and enter the reference number in the box where it says no. de justificante de autoliquidación. Worth a try?

Assuming you used the “predeclaration” Modelo 210, the instructions on how to complete the process should be detailed in the notes of the pdf form you generated.

The”tax payments” section of the virtual office is only accessible with a digital ID or Cl@vePin

The instruction should but it doesn't inform about this particular aspect.

And I have a digital ID if I am allowed to pay via my bank account.

There are 2 versions of the form, the presentation via digital ID and the predeclaration. I,m not clear now which form you actually submitted,, as roviding you completed the latter correctly, then the details should be in the pdf. If, instead you submitted the the presentation via digital ID, then you should o as Roberto has described, as you enter the NRC at the bottom the form

Yes, that is still right - I cannot find any "Virtual Branch" option on their website or any option of introducing CRN number.
I can guess that what is named "Virtual Branch Option" on my bank's website is actually called "Electronic Office" on Agencia Tributaria website. Probably.

And I didn't say that I cannot fill or validate Form 210 (last year I couldn't - it displayed some mistakes in Spanish without informing where they were).
My Form has been validated and it is paid for. But the bank informs (online) I have to inform Tax Office about the payment - by introducing Complete Reference Number on AT's website. THey provide a link, which is useless - it leads to AT's homepage with plenty of of possibilities.

Is "the box where it says no. de justificante de autoliquidación" on that website? Where?

I'm not sure you need to communicate the CRN to them; it's probably just for your reference in case of any issues. Why don't you just check if your CRN comes up if you select "Self-assessment - Prior direct debit payment query" on this page: https://www.agenciatributaria.gob.es/AEAT.sede/en_gb/tramitacion/ZI01.shtml using your digital ID to sign in? If the details of your payment come up, with the corresponding CRN, then they already have the info (and payment) and there's no need to do anything else.

I have predeclaraction.
I used to pay via my bank then, just by sending the copy to them (to a certain person). Now, they don't want to do it unless I visit their branch (I'm in the UK). Instead they showed me how to do it electronically in their system and where my electronical signature is.

So I did it electronically. And it generated CRN which I am suppose to use on AF's website.
Unfortunatelly, they do not answer when I ask them "how" and indicate that the link displayed on my confirmation on bank's website leads to nowehere...

And yes - I am not shure if I really should communicate that CRN... or rather it should be like this by logic. But the things doesn't seem to be logical here. Those elements of the banking-fiscal system look like they are not connected.

Anyway I'm pressing the bank - which is fun ;-) and it looks like some of them are just learning their system and as a last instance I will just send the confirmation of payment (which I have downloaded) by post or e-mail (if I find any...) to AT.    

I am pretty certain that you no longer need to submit the paper return, UNLESS you are required to submit supplementary documentation. This would be clear from the pdf notes, as would what you need to do. For example, I have some notes from a Modelo 210 where the payment was made from a UK bank, and it is quite clear that you do not need to submit the return, exceptl as mentioned earlier, but there are clear instructions on how to make the payment.

if you have a digital ID you can check submitted returns on the same page as you generate a new form. My guess is that they only show when they have received the funds and matched the returns, so I would give it a few weeks. If you are not sure the technical online chat is quite helpful.

Hi Kathyslad. I don't want to sumitt the paper return... where did you get it from?

I want (or rather I have been told I have to do it) submitt CRN - Complete Reference Number.

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Yes, I'm going to try the chat... I tried yesterday but it took to long. Of course, if they speak English.  

That wasn’t the point I was making, if you read my post. You used to have to submit a copy of the retur when you paid through the bank, but now they link the payment you have made to the copy they store on their system. I’ve also explained why I think you have an NRC.

Having said that, I’m gonna leave you to it, there’s nothing more I can be bothered to add. I’ll leave you to try the chat, although I don’t believe they speak English, but I may be wrong.

So far - chat unsuccesfull.
And yes - I have CRN. I need to submit it.

The copy of Modelo 210 I use to deliver too when I paid by the bank in person (actually I sent them a copy by e-mail). Now they want me to use their electronical system, where I submit NIF and some ref. number from Modelo 210.

Then, the bank system generates CRN and tells me to inform Agencia Tributaria about it.

Echoes of the thread back in July. I'm with Kathyslad - nothing left to say. Mods, might as well close the thread.

Yes, apparently nothing left to say. Although it is not the same problem as in July.

Hi

Found below on that somehow describes the neccesity of NCR