Air Port Car Hire

I don't think it's unfair at all to expect a business that wants to make money from me to answer an email. Yes, I missed the information on the website, but how long does it take to reply "21 plus one year's experience"? I am also now on the 3rd day of waiting for a reply to make sure my rental is okay for this Sunday, I think that is unfair! Although, top marks to Europa for being so prompt and reassuring me that all is well (notice how I brought it back on topic there ?).

Mark

Just comparing prices again.

 I tried Amigos Auto (gave me GoldCar) No terms & conditions on Amigos website either.

Group AA Ford Ka 1.3 = 333.16€

Group CC Peugot 206 = 343.53€

As I said before http://www.doyouspain.com/ gave us a 5 dr Renault Clio with A/C with Auriga Crown  for 283.05€ !!!

Finally got a response from DoyouSpain anout Goldcar:

"Thank you for your e-mail. We confirm your booking with Goldcar at Murcia
airport. They do not have vehicles available from then on."

Seems a really funny way to do business, replacing all the cars in one hit!! I am okay for my hire today though, although I did take advantage of their no fees up front to make a booking with Auriga Crown just in case!!

Leaving home about 1.30pm so we can go to the Burger King (or is it McDonalds) in the airport. I am hoping that if Europa have a poor selection of cars, I will get a free upgrade . Problem with that is higher fuel cost though .

See y'all soon.

Mark

Flight was delayed by 1.5 hours due to engine problems at the end of the runway. We arrived in Murcia at 10.10pm, so a bit later than expected. At Goldcar, we were all trying to get on our way quickly and also to try and allow the staff to go home too!! As a previous customer, all of my details were pre- filled in. We had booked a small car (Clio size) as it was only my Son and I travelling. We were upgraded to a Fiat Punto diesel (upgrade, are they sure???) which we took. It wasn't until looking at the rental agreement next day, I found I had been charged 10€ for having a diesel vehicle, which I hadn't even ordered!!!

Disgraceful behaviour and I am just about to email them now to complain. Such a shame as they were so good on the last visit.

Mark

I treid to get doyouspain to change my booking from crown at offsite to an onsite at Murcia but never got a reply to my 10 emails, however turned up at murcia and went to van in carpark... top marks, hassle free and a brand new peugot 208 deisel (not the clio i ordered), had a 5 day rental and could return full or empty.. i returned full and got refund straigt away, was driven to airport straight away, only to find ryan had a 5.5 hour delay.. fantastic... oh and fyi, murcia shuts at 22:30 (23:00 if they can get an extension) so if your plan cant get it by then you will be diverted to Alicante, keep this in mind when using a bucket airline on a late night flight. Ryan were good tho and got us out at 23:15 and only 2 hours 5 back to luton, not the end of the world.

On the goldcar, they are fully running and yes they are short stock as all cars being replaced... keep faith, but if you get a crown car.. they are very helpful, have 3 or 4 check in and out people at offsite....

Hi Simon

Glad your experience was okay. Being off site has always been a worry for me, but I may consider it next time. Although both rentalso I have now had with Europa have been good, both cars had bl**dy great dents in them and as they don't come out with you to check, you have to wonder if they will try it on when you get back!!

Our Ryanair flight was delayed in and arrived at about 22.10. I knew the airport closed at 22.30 and was wondering how the passengers waiting for its arrival must be feeling watching the clock get ever closer to closing time.

Mark

Interesting. I've just looked at doyouspain's price for our trip March/ April (We are already booked with them as of 21st Feb & on that date we were booked for 283.05€. )

Now see..

Booking Details 
Pick Up City:  Murcia Airport 
Pick Up Date:  17/03/2008 20:00  Return Date:  10/04/2008 19:00 
Group:  Renault Clio 5 door A/C ... or similar 
Accessories:  ------ 
 
Total:  €  423.42  EUR              £  283.40  GBP     

Edited after checking carjet's site : Carjet was 445.70€ so doyouspain was good even though cost has soared since we booked.
 

Mark,

i have always used goldcar and as you say, they can have a ding or scratch on. They have always said "dont worry". As you say, they dont check on out or return so you do think what happens. I have never had any problems or been questioned so i would say dont worry about goldcar...  good as gold as they say.

Simon

Off tangent slightly and apologies as I'm sure this has been discussed before but...

Could someone please confirm if any of the Malaga airport car hire firms allow a full out / full return policy on car hire periods of 3 days or less.  We're over for 5 days at the beginning of March and would like a car for a couple of days but don't really need the whole time but...

If we're going to get charged for the petrol we may as well keep for 5 days (with flight times will be charged for 6) and just have a long run (from Fuengirola to Gibraltar possibly as OH like Gib) and use up the fuel.

Want to book the car before this weekend and will probably go with 'doyouspain' as they don't take from the card up front like Holiday Autos.

Regarding the  full out/ full in policy. We booked a car for a few hours from Zenith Rent a Car agency  at Chasqui Currency Exchange office in Benalmadena on the 7th January 2008 and   had no problems. However we did fully clarify our requirements before we passed on our credit card details and of course it was out of season.

Simon - is that a typing error, never heard of Amigacrown but have heard of Auriga Crown who do full/full for all hire lengths.

Sonia El - Record car hire will allow you to bring back car with the same amount that you drove out with, ie 1/4 1/2 and full tank.  Doyouspain normally give them out or you could book direct through www.email-car-hire.com which is Records budget car hire site.  Doyouspain sometimes work out cheaper than this site,best to compare prices before booking car.

I would have thought most car hire companys do full/full for 3 days, I've only booked a short car hire once with Centauro, had to leave a 150e credit card imprint but never had any problems as car was returned full.

Booked yesterday with doyouspain and got given Record.  Not used them before but it says that it's a full / ful policy.  Shall wait and see on Sat am.

I did wonder if doyouspain may have changed from Auriga due to all our complaints? Or perhaps they just used up their quota from them for this weekend.

I booked via DoYouSpain this week and got Solmar at Murcia airport.

Policy is Full/empty, so I think the petrol situation varies from company to company.

Last time we got Auriga at Alicante via DoYouSpain and had full/full

So it's just a game of chance me thinks!