Hi Timba
Be prepared for a long wait!!
18 months ago my account was debited with an amount in excess of 1500 euros by Marbella Ayuntimiento - l took the slip from the bank to the ayuntimiento who then furnished me with a breakdown of the charges. They were for outstanding IBI and Basura for two apartments - one at Cabopino and one in Estepona. No suprise when l say l dont and never have owned these properties.
The debit was in the name of John Taylor - the same name as my husband who had sadly passed away just 5 weeks before the debit. So l was not a happy bunny at all.
Furthermore - no mail was received until - about a month after the debit to the bank when a slip was posted to me at the address registered at the Mijas Ayuntimiento for voting purposes.
To cut a long story short my lawyer lodged a claim for repayment - BUT the town hall are allowed 12 months to repay and sufice to say l still have not received a cent back despite the lawyers making further applications.
As l said at the start be prepared for a long wait!!