water and electricity

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07 Oct 2008 12:00 AM by Trish Agnew Star rating. 16 forum posts Send private message

Finally completed!!  Going out next week to buy some furniture.  Can anyone give me a number and contact in Polaris customer services to arrange water and electrcity.  Have emailed them a number of times but have not had a reply.


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07 Oct 2008 11:36 AM by Carlisle Family Star rating in Cumbria - Jardine 4. 208 forum posts Send private message

Hiya,

Write an email to customer services and on the title bar write 'FAO Gabriella'

She has been extremely helpful to me

Make her feel specially by letting her know how grateful you are. It works a treat!

She got my water and electricity supplied for me when I was with there last week

Graham

ps. I spent hours in DFS (San Javier) selecting furniture and got a pretty good deal. The girl I used was an english girl called Cora who wasn't at all pushy



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Graham, Michelle, Reece & Bethany Jardine 4      


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07 Oct 2008 11:57 AM by lindaw164 Star rating in Glasgow and Jardins .... 253 forum posts Send private message

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Quite often they don't reply but when you get there providing you tell them the week before you go and say you are arriving a few days before you actually are they have the water and electricty on

I have found evening with snagging items that they have been done although they haven't replied to the email I sent listing the things to be sorted.

Linda


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08 Oct 2008 10:19 AM by Aduxbury Star rating. 22 forum posts Send private message

Hi All,

We were given a business card when we snagged and asked to email them on this when requesting water/electricity and giving permission to release keys for deliveries.  If you don't get any joy with customer services try edv @  polarisworld. com. 

Hope this helps.

Alison


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08 Oct 2008 2:59 PM by tyneside2 Star rating. 57 forum posts Send private message

Just to let everyone know they are starting to connect meters for water and electric. We have just had the first direct debit off our Spanish account. 
When I rang to confirm I was told the water meter has now been connected in our Apt.
To save everyone ringing customer services when you have direct debit showing payment to URBASER  SA  thatts the first payment to water company (connection fee) they take out money every TWO months after that for water usage on meter.
Hope this helps.
No word on electric meter yet.


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08 Oct 2008 3:07 PM by scapa Star rating in Beds, England & Jard.... 880 forum posts Send private message

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Hi tyneside2

What garden are you on?  Do you know if they are going to connect it one garden at a time or the usual "Ka?"




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08 Oct 2008 3:11 PM by Carlisle Family Star rating in Cumbria - Jardine 4. 208 forum posts Send private message

Hiya 

Where are  the meters located?

Graham

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Graham, Michelle, Reece & Bethany Jardine 4      


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08 Oct 2008 4:36 PM by Alison&Simon Star rating in Hamilton,Scotland - .... 1102 forum posts Send private message

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Hi Tyneside 2,

Could you advice how much they took from you? please.  Really not happy about funds being taken straight out of our account without warning. 


Ali

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 Always look on the bright side of life  

Dogs have lots of friends cause they wag their tails and not their tongues

Alibabe



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08 Oct 2008 4:48 PM by TON1973 Star rating in Co Wexford, Ireland .... 131 forum posts Send private message

god this forum is useful!! I didnt even know we would be charged for water! In Ireland we dont get charged

Tam

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http://www.polarisrentals.com/members_view_details.asp?PropId=230


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08 Oct 2008 4:54 PM by tyneside2 Star rating. 57 forum posts Send private message

We are located Jardine 9. 
Meters (water and elec) are located at rear of property in wall on outside of rear terrace. We are in downstairs so not sure re. upper apts.
There is an inspection window so you can read the meter when fitted.
The amount out of the account was 196.55 (euro)
I did not ask as to how/when others were being installed so cant help there.


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08 Oct 2008 5:11 PM by kazzy Star rating in Manchester & jardin.... 196 forum posts Send private message

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there doesn't seem to be a meter upstairs, but on the downstairs back wall they are in sets of 4 so I assume they are for upstairs as well.

Tam, 
how lucky are you not to pay for water..... you'd think with the ammount of rain we get none of should pay.

Tyneside
did that ammount include the installation?? I hope so

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karen


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