Reporting faults

Hi all EOS members,

Just back from a great week at Condado. Can anyone tell me who to report any faults to?  We are on Jardine 7 and noticed 4 path lights broken and lying at side of path Which we reported to customer services 3 weeks ago, tiles missing from floor of pool and we had no lights on in carpark for duration of our stay. Should we be contacting the management company about these issues Whilst I am happy to pay for services and upkeep of our lovely resort, I expect it to be maintained to the high standard for which we are paying.

Carol anne

Hi Carol Anne

Alejander at RPM told us that these problems should be reported to them.  Anything to do with your apartment should go through Polaris

June

Thanks June,

Will draft a email to them whilst I am still in the annoyed mood!

Carol anne

Alexander no longer works for RPM part of their cuts to save us money now there is only Victoria general@rpmspain.com