Thanks Phil (and Arlene & Maria),
Will give the e-mail address a go and see if anything comes of it.
Bascially, the problem is that in March we had a flood in our apt in Jardines 2 due to faulty PW workmanship, for which PW initially offered a level of compensation, albeit quite low. However, now they seem to be renaging and don't answer our e-mails or calls, even though the Condado Directoria (Marian) visited the apt and also seemed very positive.
We live in hope!
Jim and Betty