Socamex Contact details

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17 Jul 2013 3:35 PM by dolphins Star rating. 37 forum posts Send private message

 Hi,

 

Unexpected recent bill from Socamex with not enough funds in bank to meet it.....so hasn't been paid. Do I get onto bank to pay direct debit now when there is funds in it, or do I have to get on to Socamex itself to put bill through again. If I do have to contact Socamex, has anyone any contact details for someone who can speak English? Similar instance happened with Urbaser a couple of years ago....we didn't know about an unpaid bill which came back to bit us when they disconnected water then told us about the unpaid bill, then had to pay reconnect fee. Don't want this scenario to happen again!!!




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17 Jul 2013 7:27 PM by Redrose Star rating in Norwich. 233 forum posts Send private message

Direct debitwas about 3 weeks early by my reckoning...I still havent received my actual bill!! Their email os agarridom@urbaser.com or dmas@ urbaser.com

Tel 0034 91 121 8000

Hope this helps!


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23 Jul 2013 9:10 AM by dolphins Star rating. 37 forum posts Send private message

Thanks Redrose,

But have tried that and some other numbers,mcan't get anyone that speaks English to me. Has anyone got any contact number for Socamex that has an English speaking representative? No reply from email address either.....,,,Help!!


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23 Jul 2013 9:29 AM by nigel188 Star rating in Estepona. 655 forum posts Send private message

 Hi There

Found these details for you.Hope it help. Maybe you will have to employ a Gestor or somebody similar to sort out your problem in Spanish.

http://www.infobel.com/es/spain/urbaser_s_a/alhama_murcia/200945950/businessdetails.aspx

 

Good Luck

 

Regards



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Nigel



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25 Jul 2013 8:39 AM by Suntanneddude Star rating in Hertfordshire. 117 forum posts Send private message

dolphins,

Many years ago an old friend was trying to sort out his phone line with Telefonica & was moaning they kept cutting him off when he tried speaking to them! Upon further investigation what he was doing was saying when they answered ' do you speak English' then they would cut him off. Once I had explained that if he tried a bit then he would get the help he needed. Not sure if you are doing this or not but if you try saying, 'Hola, habler Inglais?' Will go a long way. Remember if you meet them half way it can make all the difference. If this is not the case then nigel188's suggestion might be the solution?

Good luck.

SD 😎

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Liars & cheats always get found out!



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25 Jul 2013 10:11 AM by dolphins Star rating. 37 forum posts Send private message

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