If they are going to be so inflexible they need to section the restaurants off. Open up the other doors so you walk into Sofia's and not into a pizza restaurant and walk through to Sofia's. Those wanting pizzas will go to the pizza restaurant and if you don't walk through the pizza bit the kids will have to order from the Sofia's menu. It's the walking through and seeing pizzas that get the kids wanting one. Or........be totally flexible - listen to your clients or like me and others - la cata will take all those customers from you because they are flexible and offer pizzas, pastas, grills, fish, paellas etc etc. I can't even start to think about the chaos of summer with a restaurant not offering what it's customers want......
It's early days - hopefully Darren will be able to make some changes that will keep customers and attract new ones too - just hope it happens sooner rather than later. We didn't go back after the silly changes and pauls1 has already had to walk - how many more.....