Hi everyone
I have recently managed to get the internet installed at home here in Spain after five months of futile attempts to get a certain company (no names, but you all know who I mean) to take my requests seriously. I have been promised various installation dates, then give various excuses as to why I couldn't have the internet, including their having no numbers (!) and no lines to this block. Anyway, I was then given the name of a local company, who, as it turned out, could not link me up without a telephone line, but who were kind enough to ring an English company for me, who then rang me back within minutes and arranged to come to my flat to see me the same day. The result was that within one week I had the internet fully installed at home and no longer have to trail off to the internet cafes every evening. The after-sales service is also brilliant. Originally, I was given a cable modem, until they had wireless in stock; my internet disappeared today and after one call, quickly answered by a very polite man, an engineer was with me within the hour. It turned out to be only a fault in the cable, but he brought the wireless router with him and fixed me up with that, all in a very pleasant and polite way. I can honestly recommend this company as they seem to take customer satisfaction very seriously. I'm not sure how much I'm allowed to tell you about individual companies on here, but if anyone is interested, then please e-mail me on my private address - fliss1944@hotmail.com - and I'll be happy to pass on the information.
Fliss.