Totally agree with you regarding the pool area and gates.
While we were there in Feb we noticed the damaged shrubs (purely down to the wind), one of the grounds men was wandering around removing some, but didnt seem to be replacing them, unfortunatly I didnt get to speak to him as he just seemed to disappear.
Regarding the pool, we did ask and were told the usual, "when occupancy is high enough" but they seemed to think this would be around Easter time. Its a shame as the pool is begining to fill with debris and will take longer to clean and looks a bit of an eyesore!.
Was'nt sure about the security gates, they dont seem to have a motor attached to them, we were told that any auto keyfobs would be handed over at the first community meeting. However I dont really know how much security this will give, as all the gates on the drives are manual and offer no deterent or obstacle. I think at best the security gate will only prevent unauthorised parking.
We're also having a problem with our boiler (NO HOT WATER), we had a visit from the Valiant engineer who replaced a few bits, but still couldnt get it working. Pablo/Miguel from La Finca sales office were going to arrange for another engineer to visit, hopefully to fix or replace it, as yet we havnt heard. This was originally picked up during our snagging in December, as with all the other snags non have been corrected.
These things do take the shine off of things.
We're back out there April 6th for a week,