Water Bills online

Please could anyone advise us if it is possible to get water bills from Aquagest online. We have looked at their webside but it does not appear to allow invoices to be viewed and / or downloaded.

I'm trying to do much the same - pay the bill online.

I'm sure there is a telephone number you can phone and speak in English to pay the bill, but it seems to be out of order.

We get the bills sent direct to the UK.

I'm going to try again tomorrow and will let you know if I find the solution.

Regards, Tom

As always with these Spanish company websites, it's never obvious, but you can do it.

Click here to go to the Aquagest online payments portal.  Then on the right click the link that says "Pago de facturas no domiciliadas", which means payments of bills that aren't on direct debit.

It's not the most user friendly system in the world!

Justin

Thanks Justin.

You're right that it's not very user-friendly, although I managed to input all the correct digits from the bill - they are all down at the bottom just above the barcode.

It didn't work, and asked for the barcode too, which still didn't work so I've failed to get it to work.

There is an e-mail address on the bill, so I've sent them an e-mail [using online translation service] to ask how to pay. The guy in the office had said it could be done by phone, but the number he gave is now unobtainable.

E-mail address if anyone else wants it is manilvaclientes@agbar.net

That's for my area of course and other areas will differ.......

Hi Justin

The link you provided is for Aquagest Levante. Our water suppliers are Aquagest Region De Murcia, do you know if these are the same company ? We tried to register on the website you provided, giving our NIE and Contract numbers, but it kept saying there was a problem, so I guess this is not the same company.

Are you able to help further please ?

Regards

Les Gray

Les, you are right but it looks like the Region de Murcia division does not have an online payment option!  Amazing really considering we're in the 21st century.

A news post on their site from last month seems to suggest that it is coming, although no date given.

Sorry, looks like it's not possible.

Justin