Spanish Tax

Can anyone tell me what the water preasure is like on builders supply. As my better half is disabled we do not have a bath only the shower, so I hope it is not just a trickle

The water pressure is fine, no problem showering or taking a bath.  The boiler heats up to very hot in about 30 minutes and you can comfortably get at least 3 showers from this.  Our boiler failed last weekend - so we had no hot water over the weekend as we weren't sure what to do.  On Monday we spoke to Helder who directed us to the guarantee paperwork to contact the boiler supplier.  This took a bit of too-ing and fro-ing to get to someone who spoke English in the Madrid call centre, but we got there in the end.  The engineer came out the following day and replaced the thermostat and its been fine since.  For anyone who suffers a similar disruption, the details you need to give to the call centre are all on your plastic fob keyring regarding the address and they will accept Helder's phone number as a site contact.

Hi Jan and Keith

I have just read your thread about the boiler, we had exactly the same problem last September and had to get the engineer out and it was the same fault on our boiler he replaced the thermostat  for us, are you in a quad villa or an apartment?

Julie and Steve

Hi Julie & Steve

We are in a quad villa on Manzana 4 (internal walkway).  They changed the thermostat on our boiler, wish we had known when we arrived there, we could have asked you for advice.  As it was we arrived on Friday and only had the boiler fixed on Tuesday (lots of trips upstairs with pans of hot water!!).  Are you residents there?

Jan & Keith

Hi again

No sadly we are not residents, we try to go out as often as we can we really love it but like you we had to boil up saucepans and kettles as our boiler went at the begining of the holiday weekend and we had to wait for Helder to come back to find out what to do, our  parents were visiting for the first time so we wanted everything to be right for them, we felt terrible about them being without  hot water, but once we knew who to contact they were quick to respond and fixed the problem.

We face the village in block 1 opposite the dry river bed so might catch up with you sometime.

Julie and Steve