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28 Jun 2008 12:00 AM by xqi42f Star rating. 80 forum posts Send private message

Who can you trust when after numerous calls and emails to  Polarisworld. They tell us that the habitation certificate was ready and we would get it on the 27th June when we signed at the notarys. Quess what? NO HABITATION CERTIFICATE. We had to do POA which we did not want to do. At the snagging there were too many problems to mention so i will not bore you with the details. We are, through our solicitor sending Polarisworld a strong and very angry worded letter telling them how disappointed we were in their lack of professionalism when it comes to the finishing touches of preparing their apartments for handover to their customers.
On a more positive note when the complex is finishes it will be superb and i know that my decision to purchase there was a good one.

John.




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28 Jun 2008 10:14 PM by Jontee Star rating in Jardine 11. 103 forum posts Send private message

Hi John
We were also over there on the 23rd June did our snagging on the 24th and went over it like a fine toothcombe and all we could find was one chipped tile and 3 missing door stops and splash of paint on some of the tiles outside. So you sound very disappointed in the finish, but I dont think people would be bored if you explained the faults you had as it will help others when they go to do theirs. Hope all works out for you and what garden are you in? We also had to give POA on 25th but dont mind as PW will be paying for it as its their fault. Good Luck
John & Val



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John & Val



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29 Jun 2008 12:38 PM by shampers Star rating in Warrington & Jardin .... 1057 forum posts Send private message

shampers´s avatar
It does and it's frustrating, but a bit of manyana has got me this far with me only getting really frustrated a couple of times, I took it out in 1 stinging e.mail to PW last August............ made me feel better......... they didn't respond.

As it happens I appointed my solicitor by POA months back as what you have described happens in pretty much every case. My completion date has been 30/6 for months, and was changed to 22/7 last week. I never had any intention of going out personally to complete - total waste of my time and money.

As for the snagging, then I expect many faults to be found, just as I find with UK built new homes (no better, no worse and you get the 'clients' who aren't bothered right through to the ones who don't like the fact that a bit of grout is still on a tile).

Most of the faults will be annoying minor things, which if they happen over the years we're living in a house then you would tend to just put up with it, I think my own UK house is great and yet if i professionally snagged it then i can think of 20 things i'd want putting just right now and i suspect a snagger would find triple that........ just thinking about it....

My bathroom tiling ain't perfect as I took all the tiles off myself to fix a leak, and as I ain't a tiler, they don't look great right now, but they are fit for purpose.
I have a slate loose on my porch roof
The leak that came from the bath, came thru the ceiling - I've still gotta repaint the ceiling
A couple of locks on windows have keys missing
An internal door doesn't click shut anymore
A gutter has become slightly unaligned
My brick paving needs raking out and resealing

And yes i will get round to it, but in the meantime they're ok, bit like any mates house's i goto, they've all got lived in snags, and i don't want to live in a perfect showhouse............ i want it to feel like a home away from home

But that letter will make you feel better, until you then start thinking, will they leave a fish on an internal heating pipe coz I've complained

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                  Dave                
 



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