Good news !! I met with Caroline this morning, the gates are indeed to be locked from now on. There will be a security person there 24 hours a day, not today but very soon. The video phones in the apartments are now working in some of the buildings and the rest are being worked on as we speak and all should be working shortly. Mine is not, but there are people working at my building now.
If you don't have your garage door opener with you when you arrive for your next holiday, well you will need to leave the car outside the gate, walk through the pedestrian gate, get your opener and walk back. Or if you telephone Caroline prior to your visit she can let the guard know that you will be arriving so that he will let you in.
Thea