Electric and Water

Hello All

We are due to arrive to J1278 tomorrow for 4 days, but have just been advised by our keyholder that we have no electric and water, despite Polaris assurances that we have!  Also I understand the electricity has been bery intermittant the past few days. Can anybody help - is everyone in the same position?  Last time we came in November  we were in the same position and Arlene kindly let us use her apartment, but we just don't want to be in the same position again?

I look forward to any comments

Ruth

Hi Ruth

We were over a couple of times last year and demanded Polaris turned on the water and electric prior to our visit.

Polaris duely obliged but i did pester them and had them confirm this to me via e-mail.

We still have snagging issues with Polaris which we will not let up on untill they sort them.

Just be persistant with them don't get angry after all if you have completed, you should have a habitation Certificate which requires water and electricity to be live.

We almost camped at the customer service office on site whilst we were there last to get an issue sorted.

Good luck

Tony and Dawn