Washing machines supplied by the builder.

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01 Aug 2009 12:00 AM by arewethereyet Star rating. 21 forum posts Send private message

Hi,

Has anybody any problems with the washing machines supplied by the builder. I am on my 2nd washing machine and it does not work. The programmer is faulty. ( These washing machines were faulty when they arrived. Not even 1 load of clothes has been washed in them)

I was onto Sam in the office however i still have not had anybody in to fix it or replace it . Does anybody find it very slow to get anything done by the builder once you have signed and paid over the money.

 

 




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13 Aug 2009 4:54 PM by fuanak Star rating. 21 forum posts Send private message

Hi,

We tested our washing machine and it seem fine when we tested it.

However,  we found our cooker extractor unit not working and we wrote to Proindal  ( Sam Jones ) about it  at the end of June.  To date we have made more than a dozen phone calls to her.  Every time there was an explanation why it was not fixed.

Then in the 3rd week of July, one of our guests spotted leaks in the AC in the master bedroom. We immediately phoned Proindal. They promised to arrange a technician to fix the problem.  Again, every day we rang and everyday we got an "explanation".  I stopped ring for two days, and when I resumed, I was told the only English speaking person has gone on holidays.   I was so annoyed but luckily I contacted Rashid and got him to chase Proindal for me.  It was eventually fixed.

That was the extend of our experience when you got problem with your apartment.

 




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