I thought I would just give credit where credit is due instead of all the bad press that these companies get from time to time.
Last week my family and myself were out at Condado and to cut a long story short we had illness within the family resulting in both me and my husband becoming very ill. We ended up missing the flights home and not returning the car hire when it should have been returned. One phone call to Do You Spain and Record (so they didn't report the car stolen!!) and it was sorted in 5 mins, they extended the rental period for a further two days whilst we could re-arrange flights. They charged me an additional 31 euros which considering the flights cost me a fortune (due to school hols) I thought I was also going to get spanked on the additional car hire fees....... so thank you Do You Spain and Record