Customer Service on Development

Just back from a visit last week to Corvera (Some photos uploaded),  9th was Fiesta hence the complete ghost town at site, Very surprised that the International Development was devoid of staff or any notice the place was shut. Security happy to let you through and browse. I know someone asked about spraying the area, on this day it was overcast but calm and the fly life was prolific !  We seen one fourball on the whole course and one novice on the Practice bays.So revisited next day as the guard on exiting said the staff would all be back. Sunny and breezy so less flies. Went into sales office and young lady seemed startled anyone came through the door. As we were on Phase 3 Pablo was the man to see, outside around to the other offices We werent asked to take a seat ! no drink no models to view, a very surly acknowledgement that Phase 3 area we visited was indeed where our apartment should be.Exactly 4 years after paying first deposit all there is was the whole in the ground and part of foundations now stopped with no estimate of completion. He did say they wrote to confirm work commenced as per contract ! Not so, then claimed wrote to solicitors, not so !. We just picked up whole file from original solicitors (We changed 2 years ago!) then finally verbally confirmed some people werent advised of work statrting No Surprise. There wasnt even any enthusiastic attempt to get us to switch to Phase 1/2 like so many from Phase 3 already Pablo said but it would be our choice only if we did ! !!!! Astonishingly he seemed surprised that this irritated us since we were one of the first to pick on Phase 3,  why hadn't we been offered a swap earlier if the deals were so good?? !! Why had there been no contact after the last deposit was paid

We didn't see any construction work at either the Clubhouse or anywhere on site. Probably six cars parked on the whole complex when so many Phase 1 and 2 apartments are complete. Customer service cannot even confirm what is happening with the large plots toward the back of the site at the 17th/18th holes in fromt of the road.

Bottom line,  we loved the site, what has been built looks very nice whats not been done outweighs any sensible expectation that this development will deliver anywhere near its potential. Based on the exemplar service to date ? The onsite cafe is a builders hut converted. The Equestrian centre is tarnished huts at the old sales office'. Hardly the 5 star development we were sold! As for the De veer hotel ot PGA Tour camp, ??

 We wont be swapping, we wont be settling, we have been forced toward legal recourse. We will wait we have no option A retirement dream in tatters. Maybe 10 yrs it'll be the place they said but I very much doubt it.  Visited the Airport site not much going on there either although you can see the tower and some works Read article its okay to go ahead by EU. Pity they didnt attach strings to sort out their construction sector.

Thanks for that honest assesment of the resort. We are on ph2 and will never complete on this white elephant. There is simply no way we can trust the management to deliver anything promised. Construction of the key facilities should have gone hand in glove, but no attempt has been made to do this. This speaks for itself.

Good luck with your legal action, Marie has recently won cases for ph3 buyers so hopefully it should be settled for you quickly, for us its the long haul.

BD