Rules and Regulations

I've noticed on the other forum they have put up a photo of a list of that is in the administators window in Al Kazar of apparent non payers of community charges. It rather looks like a list I'm sure I saw of the people who the administrators want to contact but for who they dont have an email address but then again maybe they are all one and the same. The blog then goes on to detail the recourse the administrators have for claiming the fee's. I'm not wanting to get into a thread about the why's and wherefores as I know some people had the most awful problems getting either team of administrators to take their bank details but I thought it was good to see that this team of administrators are at least more active than the last group.

During the week I also heard that someone/security has been around the resort and has on occasion reminded children that the Jardins aren't for playing football  and that drinking glasses shouldnt be used at poolside. Once again I'm not posting in order to start a hue and cry but to say I for one am pleased that the administrators are keen to monitor what goes on and that the resort can't be seen as a place where there is a free for all for everyone.

When we agreed the new Security Company they gave us 300 hrs of free service it was agreed by the Presidents that they would provide an extra patrol mainly of pools but also Gardens for six weeks half july and whole of August.

This is why we see more security presence and occasionally people being asked to abide by the rules, remove glass etc.

The list refered to i am not sure there was a list of owners who had no e-mail? but i dont know wht this list refers to I will check tommorrow and report but i doubt it is debtors? (could be wrong)

Hi Tony,

Just to add to Mick's comments.  The list is indeed as you believe, just a list of apartments for which the community does not have any email contact address, not a debtors list as reported on the other forum.  But never let the truth get in the way of a good story ,  the article on the other site is actually very good at explaining the legalities of unpaid community fees. 

Phil

It is good to see some extra security around the gardens and enforcement of the rules which are there for a reason and also to protect the grounds and the community atmosphere which ensures that everyone has a good time.  We often see people being dismissive of the rules and they may be just renters and not owners but glassesand beer cans around the pools and football on the grass will only destroy the beautiful gardens and cost more to repair in the end which pushes up community fees.  Topless sunbathing, large lilos in the pool which means people can't enjoy a good swim, children wandering around unaccompanied and adults constantly leaving the pool gates open are just some of the things we see.  If all this is allowed to continue, it will become just like Benidorm - so renters should abide by the rules as well as the residents setting a good example. 

What happened to the pool lights being turned off in the evenings?  Is this still the case for all the pools and if so, why.? They make the pool look stunning in the late evening and can be turned off around midnight.  Wouldn't cost that much. We were disappointed to see them off during our trip in June.

Hope all who are going to the London Gin night have a fabulous time and enjoy themselves.  Hope PW continue to provide such nights in the future.  They seem to be a big success.  Have one for us stuck at home in the rain!!

Malc, Carol

I think that on the community site there's a document about changes to the lighting at Condado that has come about as a result of the effort to reduce the electricity bill. I think that across the resort keeping all the pool lights on throughout the night probably is costly but I agree the pools did look great when lit up.

I think the only 'rules' renters will see are those few on the notices on the poolside fences as I can't recall any signs saying 'no ball games' in the Jardins. Unfortunately its quite natural for children to start kicking a ball about in all that space. We've certainly seen them using a couple of the tree's as goal posts- but without some clear notification how would they know?

The full rules are on the community website.  If you rent out your apartment then perhaps you could print these off for renters, or perhaps send them a copy when booking.

The garden and pool rules are :-

A) It requires all users of the pool to use the shower before swimming.

Babies must wear diapers at all times.

The children under 12 years must always be accompanied by an adult. Are obliged to wear swimsuit (banned topless).

B) The use of non-inflatable mattresses.

It is forbidden to play ball in the perimeter of the pool and common green areas and gardens.
It is strictly prohibited the entrance of the animals into the pool and green areas.
It is also prohibited, the use of glasses, dishes and glass bottles in the pool and green areas and gardens.
Barbecues are prohibited in common areas and around the perimeter of the pool.
Should avoid making noise, including the use of music in the pool and garden areas.
Smoking is prohibited.
Banning dangerous games in the pool.
Prohibits the entry of food to the pool area.
The use of sun beds from 22 hours.
The use of springboard by children

HI

In the main I think the so called pool rules are sensible guidance, I would be interested to know under what powers were these rules introduced. As far as I understand it any changes have to be agreed by all residents.

Phil

These rules were "agreed" at the May 2008 AGM, unfortunately at the time Polaris owned all the properties so the only people at the meeting were Polaris World and RPM. 

As you say to change them would now need a vote of owners at a future AGM.

Phil

Again correct me if I am wrong but changes require 100% vote and that would not have been achieved at the 2008 AGM, I was not asked to vote.

Phil,

It would need a unaminous vote of those that attended the meeting.

As I said in May 2008 all the properties were still owned by Polaris World, so only they and RPM attended the meeting.

Phil

Hi Phil

Thanks for the info, can you point me to wear it says in the constitution or statutes that changes can be made by a unanimous vote of just those attending the AGM in voting to make changes to our resort?

Phil

Roadster mentioned that topless sunbathing is against the rules.... Could we please look at getting that rule overturned! Tan lines are very unsightly!

Looking at the rules Phil has posted I recall that at a few of the resorts we stayed at in the past and in fact when we stayed at a villa or house there were most of those same rules on large signs at the entrance to the community garden's and pool areas. That suggests they are quite standard rules for the communities in Spain and not something Polaris 'dream up'. It probably would be a good idea for people who rent or lend out their apartments to include them in any information they leave for their clients/guests- afterall they could get into disputes about rules they know nothing about.

Our problem is that the details of the rules and regulations weren't provided to every new owner as they should have been once completions started so it might be a bit awkward to get people to take them on board at this later date when it's likely they'd have been accepted as the 'norm' if we'd all had them or knew where to access them from the beginning.

Could they go up in the Al Kazar in the Adminstators window maybe?

Hi Phil.

Article 23 of the statutes,   also under the HPA the internal rules of the community could simply be agreed by the elected community presidents.

Darren .  Perhaps something to raise with your garden president for the next AGM 

Phil

from Ptan in this thread below :

"These rules were "agreed" at the May 2008 AGM, unfortunately at the time Polaris owned all the properties so the only people at the meeting were Polaris World and RPM. "

We made our viewing trip in may 2009. The girl of the  sale' department which accompanied us said : " there is now                     NO COMMUNITY, it will be create later...

then we were at the notarys'office in  JUNE 2009 where we didn 't receive these documents..

They have  thus no legal value , we can "forget" them.

- The community is made by the Owners  not with the "promotor"

Now , we should create "our" rules.

regards. JM

Personaly I think all of the rules are sensible ones

Though I must admit that when we were over last June with friends  & not being aware of the Rules

Our friend did sunbathe topless much to the embarrasment of her 11 yr old daughter ( Ladies please take note)

We also used an inflateable in the pool & took drinks (coffee0 into the pool area.

I only notice the Rules notice during the second week of our stay.

We then abidded by the rules.

Jan

I would personally like to see more of a presence from the security team to stop children playing and throwing rubbish in the water feature at the Al Kasar. Afterall it's not a paddling pool and we should all treat the place with respect. Not having a moan because I know kids need to play but equally I don't expect to see a football being booted all around Al Kasar - if I wanted that I would have bought down at Campasol.

Unfortunately Al Kasar is Polaris Property and is not patrolled or managed by OUR security, so any complaints or whatever must be addressed to Polaris who own and run the Al Kasar.

On the Pool rules the majority of these are actually covered by Spanish / European Law and are not something that was invented or rushed forward by Polaris and the original Admin team they are put in place to keep some sort of sanity within the resort, without them most pools would now be closed due to Glass and food contamination.

Over time yes the rules can be fine tuned (allow children to wear tops to protect them from the sun etc and Lilos when not crowded) but never food or Glass or Children without clothes.

Remember this is a new resort and also a very large resort, many things will need time to change and improve, the Presidents are doing all they can to improve the resort, lower the fees and make the best of what we have been left with, if you have several hours free time to help then please contact your President to help.

The Resort will only progress with a positive and united approach.

In response to Jihem most owners actually did recieve the level 1 statutes ot the Notary.

This is basic common sense to me - surely all of us should realise that the water feature in Al Kasar is not to be used as a paddling pool and that this is infact a feature only.

I wasn't even aware that La Isla had nominated and confirmed presidents against all 12 blocks and an overall head honcho until I last visited in June 2010. If I had known nominations were possible, etc, I would definately expressed a desire to be more actively involved in the progress of the resort from a community perspective.

This goes back to the old communication saga. A good solid mailing list costs nothing to produce and something PW  should have and should have passed over to the resort adminstrator where key things like this could be communicated widely.

I personally like the email from PW stating what theme events are coming up every Friday - great advertising, etc, etc, etc, and something that should have been happening for a long time to help promote what could and has the potential to be a very good resort.

I would argue that most people did not get the resort rules at the Notary especially those that completed in 2008 and early 2009- that subject was discussed at great length on this forum and many others in the early part of 2009.   It was subject to much debate on this forum and eventually someone got hold of a copy from RPM and posted them on here and people started to ask RPM for them by email.

We'd been in the 'fortunate' position of being shown around in 2007 by a local PW manager rather than a PW sales rep and the manager told us what many of the rules would be as they are pretty standard across PW resorts. However when we came to complete in Sept 2008 we were taken by surprise when Snagit Murcia told us there was now an established community of owners and the outside light fittings we  were just off to buy should be white. However an actual written version of the rules wasn't being touted about by RPM and people were not generally aware they existed or that they were available on any website.

If you were to go back to that time on the forum you will see a number of threads from when completions started and the fact that only a few people had been told there would be rules and very few had seen them caused much debate and denial.

At the end of last summer there was a long thread that grew increasingly unpleasant about rules (pool rules, Jardin rules, neighbour noise etc) and it was apparent from that thread that few people knew there were any rules at that time or that they'd be expected to work within them.

I have no problem with the rules- the resort is big and therefore needs managing , it is common practice for Spanish resorts to have rules and regulations. PW always want a generic look for their resorts and the pool rules are derived from Spanish Legislation for the use of public swimming pools. However, maybe the rules could be be available in the Admin office for easy access and if people call in there with other queries they could be offered a copy.