Rules and Regulations

To Mick ( Sonatigh)

Well received the rules of level 1 in the notary and completely in agreement with those.

The rules of level 2 and 3 arrived on the site of the rpm in October 2009 with the date of May 2008. No owner receives these rules of the notary and thus, have any legal value.

jm

We bought in Sept 09, admittedly a resale, but still through PW as the agent.

We were not made aware of any rules regarding outside lights or alterations.

Clearly common sense tells you that major changes will need approval and changing the colour of your apartment would have a detrimental effect on the look of the complex.

But it really wasn't until I discovered this forum that I became truly aware of the regulations.

Hence I have silver lights and have installed outside guttering (which I consider a minor change) and I may get fined!

All new owners really should be made fully aware of the regulations on completion.

I remember that 'unpleasant' thread from the summer of 2009 infact I probably helped make it unpleasant though that's not my intention for this thread. At the time I was rather keen that the pool rules were followed and people observed the fact that they may have neighbours so moderated their noise levels in those early hours after midnight.  We had seen the rules when we completed during the summer of 2009, it was in the form of a photocopied leaflet a relative passed over to me. We didnt get it from PW or our agent during the purchase process. However, the issue I see in getting everyone to accept any rules exist arise mainly from how lazy RPM were- they didnt enforce a thing so people who weren't aware of their existence didnt even see or hear of any rules being enforced which would naturally have made them curious.

I also think having copies at the Administrators office ready to be handed out to people making enquiries would just underline the fact that they exist and owners and visitors need to know about them I imagine lots of owners have now seen them now but I wouldnt be surprised if a high percentage haven't- or dont think they apply to them.

Late last autumn I was walking on the golf course when I met and started to talk to an elderly couple- they used no forums and knew nothing about the cancellation of various parts of the building programme or community charges and thought PW employee's did everything, security, grass cutting, collected the refuse etc and they thought PW adminstered  the resort and I dont imagine they were alone in their PW bubble. I think there are less people likely to be in that category now.

I think some of the rules could be tweaked but essentially they are standard for resorts in Spain- in fact where I live now has a very similar rule book.

You make a fair point Tony with your experience with the elderly couple

Without forums such as this, I dread to think how we would have found out information on a variety of topics affecting us all. We take for granted that word of mouth will find its way around the resort. There must be hundreds of owners of all nationalities who are still in the dark

If you visit Condado only a couple of times a year, dont see any of your neighbours and dont make an effort to search out information, you would never find anything out.

The only post we ever get in our little pigeon hole is to sell us air conditioning

All of this information is on the community website and prior to that it was on the RPM site.

Whilst I know that not all owners have internet access, the majority do and unfortunately it would be impractical to individually post every piece of infromation to all owners.

We are constantly striving to improve communications and I think over the past months we doing better than before.  I you have any suggestions contact your garden president.

Phil

Phil, I didn't know of the existance of the community website until joining this forum.

One solution would be for the administrators to tell new owners when they collect details for the community fees or when the owner collects his/her post box key.

This could be as simple as a printed sheet giving the URL and highlighting the salient information on the site or could be a txt to their mobile.

Although I'd suggest that each new owner signs to say they've received the information then there's no room for ambiguity.

Phil- I do think communications are much, much improved and the community website is fine, does the job. However I really dont think the information was readily available in the early days, lots of people didnt really know of RPM when completions first started and into 2009.

Fortunately we are beyond that and I agree that posting info to each owner isnt practical, but we have the Adminstration office now and they clearly have people calling in so maybe they could be promoting the website at least. Afterall you dont just have to access it whilst at CdA. I have 'chatted' to a good number of CdA people on Facebook ( in the past few months or so)   who didnt know of the community website.  So regular promoting wouldnt go amiss.

I'm in agreement here I think the admin office could promote the community website. I dont thik its any critism of the Presidents to say that up to the autumn of 2009 communication's were poor but since that time they have steadily improved.

I also think that owners who rent should present a copy of the regs as part of their renting agreement. How can you deal with people (children kicking a ball across the pool whilst people are using it or even when its empty) if they dont know the Jardins are not for ball games (aside from the obvious irritation of kicking the ball over people's head's)

Hi Tony

I agree that as an owner who rents out their apartment, their clients should be aware of the rules

We have an info pack in our apartment & in it we have mentioned not hanging towels over the walls 

We have provided a low clothers dryer  on our roof terrace but had not put any thing in about the rules re the pool area  etc

That will be rectified when we are over next but in the mean time I will be including it in our introduction to  our apartment 

which we send out to our clients prior to their holiday.

Jan.

www.luxuryletmurcia.co.uk

hi all sorry for being a downer but you are all going on about rules on our site instead of sorting out pw they are still trading in condard with the pub shop restaurant and they still have the other six sites so thay have still got money coming in to keep them going so thay have not gone bust yet i dont know about you but i was sold a dream with 3 golf courses, a town and all the rest i know they got hit with the credit crunch like us all but when i was over there last they were still buillding on one of there other sites[i think it was marmernal]??they have said that  thay are not repairing no more thay have not got the money so when our homes fall down round are ears the last thing im going to be thinking of is rules that are not worth the paper they are wrtiten on. Theres a rule saying we have got a ten year gaurantee with our place but two years in and thats gone out the window . In spanish law pw are meant to honour what they put in there brochure when we brought off plan. thats what i got told from a spanish lawyer

Leigh

If PW had gone bust your money and protection would have been down the drain.

But now they are still trading (for the time being) they must accept their responsibilities. Repairs must be done (you need to go to Balsicas to get anything done) . They will avoid any after sales issues unless you go face to face or get a solicitor to confront them - then they will admit they are in the wrong.

Lately cases are coming to light where PW have paid out rather than go to court (which will cost them money).

People who have not completed hope they can continue trading but all of us living here can' t  wait to get rid of them!

Barry & Sue

I'm all for regulations that make things safer and more enjoyable for others around the pool.  Behaviour like peeing on the grass area is obviously something that shouldn't happen.

On the other hand people are on holiday (for the most part) and should be able to enjoy themselves.  I don't agree with blanket bans on ball games or inflatables for example...I think a common sense approach is needed.  At busy times people should be sensible enough not to use them, and if they do then asked to stop.  I do agree with no glass, drinking, smoking etc.

One thing that does need to be sorted out is the gates.  These were left wide open most of the time. With the number of young kids around our garden I was always worried one could wander into the pool area with tragic consequences.

Not everyone on CdA is on holiday- people live here so rules are there to make sure their lives dont become intolerable. I take your point though that at quiet times lilo and toys could be used in the pools- they are usually not allowed though in public pools in Spain. Mainly because people cant draw the line and once there's flexibility rules fall by the way side. I dont think ball gaemes should be paid in the Jardin's. We had a chap practising his golf swing!

Leigh- there is no building on Condado because PW do not own it anymore. They do not own the land so will not be building anything till they buy sectors back- they do, however, still own other resosts so can build their if finances allow.

 We just got back last night from three wonderful weeks out there. Although I agree that some people are not considerate of others and some form of pool security is needed I was upset at the unpleasantness of some security people who were walking round. We had children told that they were not allowed to wear t-shirts in the pool . It also seemed ok for the spanish people to sit there smoking and was ok for the dogs to run around on the grass messing.   Having said that I wish I was still sat by the pool today and not at work 

Agree totally with Tracychapman.  We too are on Jardin 5 and the security guards were a little too over the top!!  My son was one told to take off his tshirt in the pool - needless to say he didn't.  His swimming top was too small for him, i didn't want him to burn his shoulders, he wanted to play with his friends in the pool so he kept it on.  The security guard shouted very loudly at him in spanish, pointing and gesturing at him. He is 8 years old and was quite scared of the man!!  We told him to get back in the pool and just ignore him, he was not offending anybody - although the guard did most days.  Might i add that it was always the english people who were 'told off'.  I too saw lots of spanish people smoking and drinking around the pool.  They had a glass jug and glasses and put their cigarettes out on the grass.  Very nice standing on one with wet feet.

Re the inflatables - the jardines are not public pools and the resort is a family friendly place.  Of course noone wants a pool full of them but a lilo or large ring is hardly offensive.  Incidentally we didn't have any inflatables but would not object.  Jardine 5 is full of young children and their families and the pool is quite a large one.  I never once heard anyone complain about inflatables - apart from security.  We have paid a fair price for our holiday home and everything else on an unfinished resort and so should be allowed to have a little fun in the pool?

The dog issue is starting to become a worry for me.  What are the RULES for dog owners?  In February a small alsation puppy came through my garden and into our apartment.  My 2year old was in the lounge whilst i was in the bathroom.  The dog jumped up at him and lthough it didn't bite him, he was left with some severe scratches.  It took a swift kick from myself to shoo it away.  However it came back and back until my husband dragged it out of Jardin 5.  We tried to look for an owner but nobody was looking for it.  In April i watched a young Spanish girl walk her dog on the grass near my apartment and let it poo on the grass.  She was just going to walk off and leave it until i made her clean it up!  Lastly in July my 2yr old was at the park in Jardin 5 with his 8yr old sister.  A large alsation (maybe the same dog but older now) bounded from nowhere and was heading straight for him.  She picked him up and ran (she knows she shouldn't but she thought the dog was going to bite him).  Luckily my friend saw what was happening and told her to stand still.  The Spanish owners then came and got their dog back but didn't apologise.  Sorry so long winded but i am getting a bit fed up dogs!!!    Can anyone clarify the dog situation and the rules?  When we are over next in October if dogs are still a problem on our Jardine then i will be making a complaint against the owners.  They don't understand me, they say when i have approached them.

 To my understanding the pools on resorts such as ours are considered public pools (community pools) especially as we can use any pool on the resort other than the pools on the Villa Jana owners land, and subject to Spanish Law- they are covered by group insurance for use by the general public.  CdA would have to only be used by property owners for pools to be considered private and even then it's a grey area. A private pool is located at a private property and even then there may be some legal cross over due to renting out properties.

Clearly the security have been over zealous and the Presidents may have to take that up. You can approach your Jardin President.

There are rules about dogs and again the Jardin President is the person to approach. The rules are on the community website as far as I remember.

keep a small but stout club handy for any dirty dogs and owners!! Works a treat!

Shirley

The Dog rules are covered by Spanish Law (Not a Condado Rule) and forbid dogs to be off the lead in a public place also certain dangerous breeds must have a muzzle.

Dog owners must also clean up if their dog fould this carries a 1000€ fine

Suggest anyone who sees a dog off the lead or an owner not clearing up should call security. Better if you can capture on camera (Phone) then the owner can not deny it.

Another annoying fact is many dogs are being allowed to bark or yap continuously.

Dogs must also not be allowed in the pool areas

Hola

Last year ( June ) we were over with friends. I didnt want to sit & cook by the pool so went for a walk. Coming towards me on the opposite side of the road was a spanish couple with a large dog ( unknown Breed) & not on a lead. The dog saw me & bounded over the road towards me. Having had German Shepards( large ones) in the past, I was not frightended but I could have been. The owner whistled for it & it bounded back. I crossed over to tell them it should have been on a lead & typiically they told me No Comprendo.

So I indicated by mime something around my neck & a lead. pointed to the dog saying Pero then pointing to myself  said Habla Securidad. Now I have no idea how good or bad that bit of spanish was but i think they got the gist. dog on lead or I speak to security. It worked. Dog on lead. We saw the couple quite a few times over the remaining two weeks but the dog was always on the lead.

Maybe we should all learn to Habla Espaniol.  Then they cant say they do not understand

Jan

www.luxuryletmurcia.co.uk