We have banked quite happily with Bancaja for the last few years. A non residents account offered us free banking, a credit card linked to the account and an english speaking helpline and online banking facility. This bank has recently merged with Bankia and everything seems to have gone haywire. We are now being charged for every online payment, plus unknown charges each month and the website has now started popping up loads of messages in Spanish rather than english so we are starting to lose control on the changes being made.
Can anyone recommend another bank account more suitable to us? Something we can operate online from UK with a branch we can pop into in Spain with english speaking staff, and free would be good!