Hi Folks
I think that I have been having a senior moment over the past week
As you may have realised that in order to find prices of products from Indonesian company you had to add it to the cart.
You can come out of it & it does not register, however there were about three items where the price was not available & one of them, the Trojan sun bed was proving to be very popular
I email the company on the email address on the web site to no avail, I did it twice & then out of frustration telephoned but they evidently did not understand me & put the phone down
Arlene, bless her, sent me the correct email address & contacted Ali on my behalf. I emailed asking for a price list
When it arrived it only had a few items I had seen before & prices for a new range. This is where the senior moment kicked in
I emailed Ali again saying the details sent were incomplete. Duh
During this time I received an email from someone advising me to look at another company that is Uk based
I sent the details to a few of you just to test the water
Three of you said you were not interested & would leave it
The following morning (Indonesia is 7 hours in front of the UK) another email came through just the same as the first. I only had a few minutes spare before they would be heading off home I emailed again. Ali emailed to say he would look at it tomorrow.
In what must have been the early hours Ali emailed me again ( from what I presume was his home computer as the email address was different) to say he knew what was wrong & he would explain by tomorrow
The reason I had thought that the price list was incomplete was because it only had the prices of the three on the web & the new stuff because the other prices & ranges were, yes you’ve guessed it already available. STUPID STUPID STUPID JANET
So I will be emailing you the prices of the items on the web site including the new price list that has the details of the missing three & the new range
If you are going to look at prices on the web you will find it is in US dollars.
Don’t panic, go into Google currency calculator. You will find the Uk price is much better
As I mentioned some of you will have details of the UK company but though I have been assured that they have never had any complaints, in the present economic state of the world they would be foolish to say any different. We personally believe that though it means I have more to do sorting out container size or sizes & shipping I believe our money is better spent on Polly peel than the normal rattan
I have a great deal of emailing to do this evening which concidering the numbers will probably take me into the early mornings
& i do have to watch Big Brother (sad I know but there you go. Rylan to win !!!
Jan
This message was last edited by hamibabe on 25/01/2013.