I cannot recomend APOLLO enough
We had a system installed by a company from Torrevieja on recommendation from our neighbour back in 2009.
It was installed in October and wasn't used till summer 2010. It lasted 10 days then started blowing out warm air
The company came Back to rectify the problem only to tell us we had a leak in the pipe work between the compressor and the main unit in our apartment.
After numerous conversations with ML and POLARIS they basically told us it was our problem and we would have to sort it.( too long to go into detail)
At one point we were told we would have to have compressors on our patio as the distance from the roof to our ground floor apartment was too great for a compressor to work correctly. ( again from TOrrevieja company)
We were then given Steves phone number (Apollo) who turned up when we were over at Easter 2012 to have a look at the system.
He done various checks on the system to find that the compressor on the roof could possibly be faulty,
He re-gassed the system for us to see how long it would last
During the test period we had to fly home as holiday was over but when we flew back in the summer the system was empty again.
Within 2 hours of us being back on site Steve was there again to re-gas the system to get us through the summer visit, we asked him to put in another compressor but in order for us not to have to pay out again he tried to track down a replacement part for the compressor but to no avail.He came back every 10-14 days to re-gas again.
My wife and kids had the whole summer out there and twice Steve came back to re- gas the compressor in +40 degrees temperature
So as to get them through the holiday.
All of the work Steve done above was on someone else's system, he knew we were sweltering in the apartment and helped us out.
At no time would Steve accept any money for all the visits he paid us.(he probably won't thank me for that bit)
If this is the kind of customer service he gives to 'non-customers' why would you not use him?
When we are over this Easter we intend to have the system replaced before the summer break and I think we will be using APOLLO!!
YOU CAN'T PUT A PRICE ON THIS SORT OF SERVICE!!!!!!!!!!
cheers
Pat and Collette block 16