Has anyone had any experiences of Focus?? We used them for our removals here, and they also took some furniture to keep in storage - we WERE very happy with them, the guys that turned up were brilliant, did a very good job - but our problem is with the storage side. They took a fair bit of furniture to store, along with the contract signed by me to take back to their office to be countersigned by them and then forwarded back to me by e-mail - but despite COUNTLESS e-mails and phone calls I have been fobbed off to say the least - they have either been "really busy" or their "internet has been down" - its just been excuse after excuse. They have sent me bank details ( in the UK ) to set up a monthly payment for storage but I refuse to do this without a copy of my own of the contract. They dont seem bothered that they havent been paid this month - I have spoken to them every day this week - so any feedback re experiences of them, or advice where I go from here - they have approx 1500 euros worth of our furniture.
Thanks in advance
Debbie