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We completed 3 weeks ago, and were advised that services would be completed within 7 days, as of tonight we still are not connected. I appreciate its shutdown August however has anyone else the same problem, or have you completed and managed to get connected if so what did you do. Or anyone any ideas for us please. All help appreciated, thanks David 275
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Hi, I think it normally takes 3 weeks for connection. With myself I was told the electricity meter had been installed but several weeks later still without electricity I checked the meter room, and no meter had been installed, I contacted Polaris and the following day the electricity company was there.
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Thanks, you couldnt make this up, but we have been told today, they have installed ours in the wrong apartment. At least we are getting somewhere now.
Should be good when we actually get it.
Thanks again for your advise.
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I was quite surprised to read that some people had completed before the snagging had been done,(We made sure the snagging was done before completing ) the snagging was done really quickly!!!!
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We were unable to do snagging before we completed. We have submitted the list not that many items to be fair, and are hoping they will be completed. Obviously with no water or electric we have been unable to check this works OK.
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I've been working in construction in both the UK and Europe for over 25 years and snagging is always done at completion but before handover, in our case payment .
But this is different and as dave says some people can't be there to do the snagging, i will probably wait and do it first but it means I can't get the keys and I don't know when I'll be out next due to work being exceptionally busy.
Sorry to take off topic.
Hope you get your service's on soon dave.
This message was last edited by RichA4 on 19/08/2013.
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