I agree with Dimala regarding the lack of communication and detailed information from PW. Their marketing is superb, their product is excellent - I've stayed on Mar Menor and visited La Torre and their response is good (whenever I've contacted them someone always responds; they dont actually tell me anything but they do rerspond).
Their BIG problem is that their ability to pro-actively communicate with their existing clients is non-existent.
It's very frustrating being stuck in UK, reading conflicting information on various forums, not being able to see what is going on 'on-the-ground' and getting nothing from PW.
We bought on Phase 2 in July 2006 the property is now listed as being on Phase 7. Apparently the change was made in March 2007 and we found out by chance because we were in the PW head office in September 07 and happened to spot it on a plan.
I complained to PW stating that this was a significant change and that I should have been informed because being moved from phase 2 to phase 7 would suggest a considerable delay.
Everybody (PW, our agent, our Spanish lawyer) assures us that there is 'no problem' as they dont always build in numerical order. We have to wait to see what they build next. No-one seems able to tell us what the anticipated build sequence plans are. How can you plan financially or to move ?
I am told that it is Spanish culture that if they have bad news that just ignore you, or worse simply lie, because the Spanish don't like giving people bad news! Very reassuring ........ not!
Anyway we've thought about swopping but things are so uncertain that we are going to stick it out and wait. Just hope I'll not be like Moses - 40 years of waiting and he never did get to enter the Promised Land!
I've had my whinge and No, it won't change anything and worse, it hasn't made me feel any better!
This message was last edited by Chiz on 11/20/2007.