They are as desperate to complete as we are.
Trouble is the Spanish team have no clue about process, productivity, customer service or even any commercial awareness, no wonder we all have the same issues and they fail to sell and deliver on time.
I found the only way was to drive the process yourself and not rely on them, to be blunt they are hopeless. What will be good is soon we will all be there meeting up and completing this develope to a high ourselves.
I am there in four weeks (mid May), if you need me to look at your block and report back please let me know.
Perhaps someone should supply their owner this site to read. Any thoughts how?