Hola.
We are in a rented property on a long term lease.
We moved in 10 weeks ago with the promise that the landlord would do repair work needed.
Part of the ceiling has fallen down into the house and he will not repair it (I was in the shower when part of the ceiling fell on me)
We have told him we are moving out but he is refusing to give us back our deposit, everytime our agent asks for the return of the money he just ignores the emails and phone calls and txt messages.
He has agknoledged the problem and asked for pictures of the damage which I have provided but will not address the requests for my deposit return. (which was paid into his bank account by our agent)
Please can anyone offer advice on how to handle this?
Regards
paddywife xx