What a difference a day makes, I now know how to cut and paste emails thanks to Sandra's instructions. I'm used to seeing the cut and paste in the tool-bar but now I will right click instead.
I've been busy searching for the receipt for my laptop. I've caught up with all my filing, tidied and indexed all the papers I found in my search. I wasn't in the best of moods so thought in between searching I'd log on to the site. Then I hit another brick wall with copying emails. Not a happy lady
Late last night I decide to have one last go and found receipt. This morning I'm off to PC World and hopefully they will be able to fix it.
Before I read these answers I forwarded the joke to Pitby, I'll check in later today and if it hasn't been posted I'll do it then.
Thanks again to Sandra for the concise instructions, at work we used to call them idiot guides.