Hello,
It seems this gentlemand had not received a good management team, these things do happen but referances are needed, they should have signed and inventory, but some Agents rent your property and then they say there businesss with you is over, we do not agree and we are a Agent ¨s and a Management Company, but some people here misunderstand, the two.
Some Agents policies are to rent and do not want to Manage incase this situation happens, so they think they have a clear conscience as they walk away , when there commission is paid to them, a lot of people think they do not need a Management Company, but they are the ones who check on the client and the property , if your tenant does not pay 7 days after the due payment date is due, you contact the Management Company and ask them to have a quiet word with this tenant , not by phone but face to face, as soon as possible, no one wants a Management Company on there door every month asking for money.
Some times embarrasment helps, depending on the tenant, there is always a way of getting the tenant to pay up, including cutting the supplys ie electric, for a short period, but there are criminals out here who do this as a business and these are the ones you usually are suspicious of , as we try to find out as much as possible with other Agencies and Banks, schools where there children are, regarding referances, you have had a bad situation, hope fully this has not put you off,.
Never solely use an Agent, make sure the Management Company provide a tenant before the Management as this is another thing here the Managements promise to find a tenant and sit back on the money you have paid for Management, some here charge a fortune and for what?
Remember, you want them and they need you.
They are the ones who work from month to month and they would not want to loose you as a client., so they are the ones you should have and see if they can get the tenant first and tell them they will have the Management then. Also have the Management in your area not a very large one miles away, a small community talks , Agents and alike.
Regards
Debbiep