Utility Bills

We are getting regular bills from Aquagest for water and Iberdrola for electricity (which are quite high) but none for gas.  Is this happening to anyone else. 

Hi - yes. We havnt got any bills for our gas either. Ive heard a lot of people on Phase 3 arent getting them. Ive tried emailing thro the website but not heard anything ! Next time Im there i will speak to Roda, maybe they can help ?!!

no gas bills for us either. I havent been out for 4 months so maybe they have started. 

I was asked to complete a dd form for this, which i faxed over but thats it got no other info

I paid the connection fee like everyone else.

http://www.roda-golf.iowners.net/

I had the same problem, go onto www.hcenergia.com and register (you will need your NIE and / or passport number). Then you will be sent an e-mail with an activation code, then you can access your account on line and print off all of you previous / future bills and arrange for the address to be changed to your own.

I am not sure exactly what has happened, but I wonder if the address never got changed when Roda hand the properties over. We also had a problem at first with HC Energia not accepting our NIE (saying it was not the one they had on their records), so perhaps Roda did not change this either when handed over, but an e-mail or two with proof should sort it out.

Hope this help

Les

are the water bills quarterly and are they metered ?

Our water bills are metered and every two months