I have just found this letter on another forum , think this maybe what the other group have lodged, must say I find some of the comments rather confusing , particularly as a lot of the points raised seem to be ongoing projects by PW.
I understand this is the English version of a letter that has been sent to Polaris earlier this month by the Condado de Alhama Association, a group formed after the 20 Feb General Meeting. I will copy this letter to the other relevant thread
viewtopic.php?f=4&t=908
Mr. D. JOSE LUIS HERNANDEZ DE ARCE
Company S.L. Alhama Golf Resort
Parque Empresarial Polaris Golf (Building No. 1)
Autovía Murcia-San Javier Km 18 (Balsicas)
38591 - MURCIA
Dear Sir:
We would like to convey our gratitude for their presence at the Annual General Meeting Alhama County, held last February 20, which will be able to channel development.
As you found the Board had become very tense, given the precarious situation in which the services of more than 2,000 dwellings have been delivered and the gardens and Los Naranjos, according to figures from the Manager of the Resort "The County of Alhama.
The owners, under the slogan that has become popular that you buy more than one dwelling, ie services that differentiate from the rest of the Polaris Resort, we found that so far have not met expectations his motto was intended, but what is more worrying, a breach of the terms offered in the many publications and promotional brochures for the sale of housing Resort Condado de Alhama ", as we will explain below, the approximately 130 owners we have gathered to give a list of priority needs in order to proceed to resolve them, as we requested in the above reunion.
We feel extremely serious non construction of shopping centers in the forum, the Agora and Oasis contained in the various promotional brochures and buying cause serious deficiencies in services for homeowners who are currently residing in County Alhama.
Without abandoning the ways necessary to build these shopping centers, we understand that the mall The Forum must meet certain minimum conditions and essential, given the precarious and provisional understandings of the supermarket and bar currently constructed in the space of the gym and constituting an element of bad image, which is derived not only clear penalties for the owners but also for the very Polaris World.
Therefore, we consider a priority that the Forum should be equipped with the following services:
• Supermarket food.
• Restaurants.
• Bars, cafes, ice cream parlors.
• ATMs.
• Spa.
• Nursery.
• Dry cleaning and laundry.
• Pharmacy.
• Center for medical attention.
• Books and newspapers.
• Clothing Stores
• Other ...
You must understand that our demands are not only the result for the services that you offer and advertised in its day and that were critical to making the decision to purchase, but also because County Alhama is isolated from nearby cities or towns that could eventually fill the gaps in services that currently suffer from the nearly 2,000 current owners of the Resort.
Another priority that we consider of vital importance is the Club House, which must provide services commensurate with the level of the designer's name for the field of golf: Jack Niclause. Therefore, the Club should provide the following services:
• Sala Vip.
• Cafeteria.
• Restaurants.
• Gym.
• Bus to play at other golf courses of Polaris and stopping at Mazarrón.
• Jacuzzi.
Indoor swimming pool (important for living in winter).
• And other services required by the golf course.
The golf course, for everybody's sake, should urgently begin construction of the final 18 holes and imminent launch of the first 9 holes and driving range, which may provide an incentive for prospective buyers of homes or to rent the same .
On the latter we call your attention that almost all the owners acquired the house by our love of golf and others, as mere investors, but betting on the 3 "great" golf courses that claim to perform many customers.
Finally, we would like to make a reflection on the current services we offer and that Polaris World are reduced at this time exclusively to the custody of keys and clearing houses. Where are the rest of the services we offer and offer for the purchase of housing, "such as: houses full of life, his home care, better care for your garment, a luxury, service, babysitter, a world undiscovered natural and a long etcetera. we do not want to expose too long not to our letter. Incidentally, in the "We want to be well connected," we were surprised by his explanation at the meeting of February 20 on the cost of the annual budget. We believe Polaris has the obligation to provide facilities to the resort at a reasonable price and not about making unsustainable levels of housing costs.
Chapter deserves the water issue, the main axis for the future of the Resort. The desalination plant, whose design is explained in all the sales of homes that would produce 56,000 m3/day and was under construction by the end of 2006, it never supine, so I would be most grateful if he could explain as will be resolved to make the future of water in the Resort.
Mr. Hernandez, we believe it is time to solve the supply of services in a friendly and reasonable, meaning that we are aware that those should be implemented in a phased manner depending on the number of owners, but you can not leave services requiring the approximately 2,000 owners who must now use them. It would be beneficial to either party that the dissatisfaction was installed at the owners and the public beyond the grave consequences it would bring to market future phases of Condado de Alhama.
Ultimately, Mr. Hernández, please carefully consider our requests and will provide a prioritized action plan and execution, to resolve existing problems, without resorting to unwanted situations by any of the current owners.
Awaiting your reply, Yours sincerely,