your key will be disposed of

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04 Oct 2009 12:00 AM by leigh_bristol Star rating in Bristol. 243 forum posts Send private message

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Hi All

i have just recieved an email from P.W. saying they will be disposing of my key if i dont collect it by the end of the week.

Even though they have not completed my repairs.

I have just spoke to Carol, my key holder in Garden 13, and she has said, if you dont give your key holder permission, via email, to collect your key,  and cc  P.W. in on it P.W. will be disposing of ALL keys by the end of the week.




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05 Oct 2009 11:22 AM by R4YNY Star rating. 9 forum posts Send private message

Hi

We were told in August they will hold our key for 6 months ???

AArrgghhh worried now !!!

Loz




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05 Oct 2009 7:12 PM by barbararollett0902 Star rating. 128 forum posts Send private message

I havent had this email from pw but my 6 months is up in october, could anyone give me the email address to give permission for my keyholder to collect my key this week.

thanks

barbara




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05 Oct 2009 7:39 PM by silverfox Star rating in kent england and La .... 94 forum posts Send private message

 Hi Brabra

Here is e mail address, that i received, saying that the key would be destroyed, unless I contacted them with arrangements,

callcenter@polarisworld.com

Regards

Michael and Yvonne



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 Regards Michael & Yvonne


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05 Oct 2009 8:07 PM by nickv Star rating in fareham Hants. 60 forum posts Send private message

I asked Polaris when I was out three weeks ago about keys as they have had it for 11 months,  they said they would hold on to it as they need access when we come off builders electric so if they dipose of mine once this is done I will not be pleased.

I will be out early November so who do i email to sort this.

 

Nick and Linda N749.




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05 Oct 2009 8:08 PM by nickv Star rating in fareham Hants. 60 forum posts Send private message

I asked Polaris when I was out three weeks ago about keys as they have had it for 11 months,  they said they would hold on to it as they need access when we come off builders electric so if they dipose of mine once this is done I will not be pleased.

I will be out early November so who do i email to sort this.

 

Nick and Linda N749.




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06 Oct 2009 10:34 AM by golfinjim Star rating in Runcorn & Block 1 Pe.... 264 forum posts Send private message

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Hi All,

Just spoke with customer services, who informed me they are currently carrying out repairs to my property following the floods.  When I asked how they gained access they told me they still had my key.  I questioned as to why the key was not destoyed as of 30th September as they were all supposed to be,  I was then informed that it was only Jardines keys being destroyed, as evryone else was later at completing.  They feel they may still need access for lecky etc to the later completers.



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Frank Dont smack your kids.  They choose your care home.


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06 Oct 2009 10:56 AM by CHERRIE Star rating. 178 forum posts Send private message


  Hi, I sent PW an e mail on the 16th Sept (we're in Block 2 Penthouses) asking about the keys. This was the response, though we never received the original e mail. I collected the key last week when I was out there. Seems like we are getting different information.

 

Cherrie

Thank you for the e-mail

 

As mentioned on the general e-mail sent to clients, we are holding the keys until the 30th of this month, the office that holds the keys will close, so we cannot hold them anymore. If the electric company has not arranged for the electric to be connected by that date, you will need to contact a key holding company called Gesfin that will provide them with the key

 

The details are GESFIN: 968032737

 

Regards

 



This message was last edited by CHERRIE on 06/10/2009.


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06 Oct 2009 11:11 AM by golfinjim Star rating in Runcorn & Block 1 Pe.... 264 forum posts Send private message

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Hi Cherrie,

Apparently Polaris were going to be called something else.  But unfortunately another company already had that name.  "Confused.com."



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Frank Dont smack your kids.  They choose your care home.


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06 Oct 2009 12:34 PM by CHERRIE Star rating. 178 forum posts Send private message

Golfinjim,

Couldn't have put it better myself!!

Cherrie




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06 Oct 2009 12:59 PM by ptan Star rating in Los Naranjos Jardine.... 1696 forum posts Send private message

06 Oct 2009 1:05 PM by CHERRIE Star rating. 178 forum posts Send private message

Phil,

The arse from elbow is my favorite!!

Cherrie




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06 Oct 2009 2:07 PM by jihem Star rating in in Belgium and Naran.... 62 forum posts Send private message

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Hi to All

I received the same email in september..

I sent an email  to the customer service, they answered

if you have a contract, we will keep your key to the end of the contract 

(dec 28th) ....




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