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A couple of months ago I was asking for car hire recommendations as I was getting totally fed up with the existing brokers and providers at Murcia airport. It was suggested by an EOS member that I try Al Andalus www.alandaluscarhire.com which was a fairly new company whose cars are delivered to the airport. I decided to try them out, and can honestly say how impressed I was with the whole service. All driving licence, passport details etc were provided to the company prior to the hire, the contract was then emailed to me, so no paperwork at all to complete on arrival at the airport. I gave my name to the rep at arrivals, he simply handed me the keys and showed me the car, then off we were. Two minute job. What a refreshing change! There was no charge for any additional drivers, we had four on this occasion, and the fuel was on a full/full basis which was needed for a short trip of just four days. I even had to make a change to add a driver on the day before the trip which was dealt with very quickly. I am more than happy to recommend this company and I will certainly be using them myself again.
I have absolutely no connection whatsoever with this company. Credit where credit's due!
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Hi Carol & Richard
Many thanks for the great feedback that you have given us.
I am pleased that everything went smoothly with the pick up of the car. We use the ever reliable Plane Parking to provide that service & all our clients are very impressed with them. The Full/Full Fuel option is also very popular, even with those clients who come out for longer trips as they know they are only paying for what they use.
We look forward to hearing from you for your future trips & please bear in mind that we cover arrivals into Almeria as well.
Thanks again for taking the trouble to post your experience on EOS.
Regards
Noreen
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www.alandaluscarhire.com
www.vera-apartment.com
www.verathalassa.es
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We have also used this company quite a few times now and totally agree with Carol and Richards post about their service. They also service Almeria airport and are starting to service Alicante on a small scale from October.
They have very competitive prices and because they are a small local firm they are lovely to deal with.
We are using them again in Oct and have no hesitation in recommending them.
Tricia and Anto
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Always a pleasure dealing with you Noreen. You provide a service second to none, and very accommodationing. Thanks again for all your help.
Tricia and Anto
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Hi we have been using this company for almost 12 months now and have had excellent service at all times. The full/full policy is a definite winner. The service they provide is always very professional and friendly. Would definitely recommend.
Gill and Tony
_______________________ Tony and Gill
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NEVER use a company called Marbesol, or any third party company which uses them, because in addition to the T&C that you have agreed with the whichever company/website you have used, they force you to sign an extra T&C of their own, excluding a lot of things which you are covered on the insurance, which means potentially you could end up paying so much more should the worse happen. doddgy!!
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How do you make bookings and compare prices with this company. the website doesnt seem to let you make bookings over the web.
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Hi Tom
You just go to the contact us link and complete your details. They will get back to you with a price. I also find it useful to do a comparison myself to sites like Do you spain and Carjet so I know what I should be looking at. Al Andalus will price match those sites if they can. I did get a four day hire that was slightly more expensive than others, but considering I was able to return the car full, this made up the difference as I would have had to return it empty (impossible) with all the others. And again, bear in mind no charge for extra drivers with Al Andalus.
Hope this helps.
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Sounds well worth getting a quote from bearing in mind the problems sometimes the others cause us. Thank you Carol & Richard for suggesting it to members.
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I have used this company for a year too - they are fantastic - the cars are good, the service great and the prices amazing
I can not recommend them highly enough
Aled
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Hi
I used Al Andalus Car Hire last week, for the first time; I can honestly say it was like a breath of fresh air, so easy and so reasonable. I had an almost new Corsa diesel for 8 days full full ( about £13 a day). Paperwork all done before we arrived, so straignt out of arrivals, met the agent keys handed over and we were on our way out of the airport within 10 minutes of collecting our suitcase. Just as easy on the return. We will be using them again, and have already recommended them to our friends and family. Noreen is a star, always ready to answer queries.
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We also used this company last week and found them excellent. We arrived at the airport and were on the road in five minutes after landing. We had no queing because we had all the paperwork done befor we arrived. When we came back with the car close to the airport. They droped off at the departures door in a matter of minutes. I would definitely recommend them.
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We hired our car for three weeks from this company for the first time this year (2011) collecting from Almeria airport. Excellent service, completely trouble and stress free. Nice people to deal with. I like their full tank-return it with full tank policy. They are not the cheapest hire company but you pays for what you get. And they don't try to sell you a load of extras (although the excess waiver insurance is not a bad idea) So long as they remain reasonably competitive I will be booking with them again, and would definitely recommend them.
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We have used noreen for our car hire for over 12 months now, also recommended to family and friends - a universal thumbs up from everyone. Great to know that there are still those who do what it says on the tin - straightforward car hire, pay for what you need; full/full fuel - we have our own annual car hire waiver insurance Insurance4carhire so pay just the basic costs to noreen.
Our daughter arrived at murcia in june- sweltering hot day, husband and three young children in tow - the car was outside the arrivals door, a/c running, seats fitted and the guys who met them even loaded their cases in!! they were in the apartment and in the pool half an hour after collecting their cases.
Just keep up the good work noreen.
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I cannot speak highly enough about Al Andalus Car Hire, they are so accomodating and will help you in way they possibly can. What I have also found with them is the price they quote is the price that you pay, so when they advertise a car for 40 euros you pay 40 euros, not 40 euros plus fuel plus additonal drivers fee plus extra insurances etc etc. What I found with Goldcar back in October (only used them because Al Andalus didnt have a big enough car at that time for my daughters wheelchair) was that the headline price was 57 euros which on collecting the vehicle added up to a grand total of 187 euros, not impressed!!!!! So my advice would be always go to Noreen at Al Andalus first and you can avoide all those very expensive add ons.
The other brilliant thing about them is that at both Almeria and Murcai airports you arrive, collect your bags, go through and a lovely man gives you your keys and away you go, no queueing, no hassle and then Dave will meet you in a day or two to sort out the finances, happy days.
Julie
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Many thanks JulieK for your kind comments about Al Andalus Car Hire.
I would just like to clarify a couple of points in order to avoid confusion.
Al Andalus Car Hire currently operates out of Almeria, Murcia & Alicante Airports.
With regard to payment for the hire, Julie is quite right that if clients are based in the Vera Playa, Mojacar, Los Gallardos areas then Dave will collect payment from you locally, usually within 24 hours of arrival. However, our customer base has expanded dramatically (mainly thanks to EoS) & we now have many clients who arrive into Murcia or Alicante who are based anywhere from Condado to Torrevieja, so for these clients, the payment arrangements are that they pay the agents who meet them with the car.
Finally, I would like to wish all our clients, many of whom use EoS, a very Happy Christmas & a Peaceful & Prosperous New Year.
Regards
Noreen
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www.alandaluscarhire.com
www.vera-apartment.com
www.verathalassa.es
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I too would like to say how fantastic Noreen and Al Andalus are. We have been using them for over a year, after reading the recommendation on here, and wouldn't use anyone else. See you in April!! Emma
_______________________ Emma
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Hi to all, We have been using Al Andalus car hire regularly for some time now - Brilliant. Can't fault the service in any way. Noreen and Dave are so helpful. In fact I wish I was in Spain and using their service right now. Tomorrow though I will be so happy amongst my family here. Can't have it both ways. I would like to wish everyone a very Happy Christmas day and a great 2012. xx Chris.
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We have been using Al Andalus car hire for the last couple of years. They are a great company to deal with, competative prices with none of the hidden extras you get with the other car hire companies.
An added bonous is there is no queing on arrival, the rep is there to meet you, no need for form filling as all previously done, your passport is checked and the car is there ready to drive, done and on your way in less than ten mins. Great cars too.
Regards
Tricia
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