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Does anyone like us, have the developers mortgage with cajasol? if so when is the Euribor rate being adjusted? Since taking out our mortgage it has gone up but not down, i can't remeber whether we are on a fixed rate or not, if its gone up i presume we are not on a fixed rate and should have a reduction on our monthly payment? have tried to contact the bank but they are not very helpful and pretend that there is not anyone there who speaks English. we used to have a direct email link with the manager but a new manager has now been appointed.
Regards
Drew
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Hi, we have mortgage with Cajasol. We queried this recently, they only adjust interest rate every 6mths! It is worth going to the bank to discuss, and they do have English speaking staff.
Hope this helps,
Mary
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We have exactly the same problem with Cajasol. Our rate is even higher at 6.43%. Last year we tried to extend the term and they refused. The only English speaking person at our branch in Motril has left. We have had to return to UK to do extra work to cover the mortgage. We have tried to re-negotiate from here but they ignore our emails. Although I speak Spanish I am not familiar with the financal terms and find it difficult to follow over the telephone. Any ideas on how to negotiate with them would be appreciated.
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Hi,
Sorry to hear that you are having the same problems. What i have done is write them a letter in English and Spanish, i used Google Translate. I have asked them to explain why our rate has not decreased, we will just have to wait and see if they reply.
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