Can you imagine that...........
Thank-you for your order Sir, your money + our tip has been taken from your bank account and will be taken at irregular intervals without your knowledge until we have enough tips, however we canot guarantee that the person who took your order will work in a building anywhere near the place that pours the beer, and is targeted just to take money off you rather than deliver a service, our luxurious looking complaints department (see the plans from 2003) at 75,000 sq mt large, designed by Pablo Escobar and built in the style of the Eiffel Tower using 27,000 sq mt of mirrored steel bars that collect the sunlight allowing the tranquil open spaces within the structure to serenade you as you walk around the relaxing environment created............ has not yet been built, the mud hut in Madrid is open tho and is staffed by 1 part-time non English speaking YTS Trainee who works between 5am and 5.02am, and whilst they have no phone they will be happy to deflect any request you may have. Have a nice day.
All non-fiction of course and any resemblence to any living being, country, company or deity is a total co-incidence