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Hi Jason I'm in the same boat. Nothing has come out of my account in a long time.ive tried ringing and emailing but got nothing back. They just say they don't speak English and don't understand.i will forward the number I have for them later. But if anyone knows how I can pay what's due that would be great. Darren
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Jason, Darren, Anybody,
Did you get your billing issues sorted? I pay quarterly, and was due a debit last month, April. I usually pay on the18th. No money was debited, even though Socamex is on my bank's list of direct debits. Clearly a Socamex problem and not the bank. If I remember correctly this has happened before, and was sorted by an out of sync debit.
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Have you tried their email, using Google translate if your Spanish isnt great..... Aarridom@urbaser.com. Or dmas@ urbaser.com. Emails from www.naranjosuno.com Hope this helps, Denise
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Hi
Does anyone have Socamex IBAN and SWIFT number? and also the name of their Bank
thank you
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We have just checked our account and they have taken a payment twice for our three bed rather than one for our three bed and one for our two bed. They seem hard to get hold of over the phone, does anyone know if they still operate from the same office in Alhama town when they were named Urbaser?
Thanks
Phil
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My water bill 9 Euro more expensive than previous and we were in UK for a month!! There is no logic to their bills!!
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