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I tested the air con last week.  the internal temp was 26.5C.

I set the system to Auto/cool for a target of 18.0C.

After 25 minutes it got the temp down to 24.5.  But then it seems to level out and remained at 24.5 for the next 15 minutes at which point I terminated the experiment.

So I am unhappy with the air con but worry about having my ceilings ruined if I report it.

an owner in the same block reports the same experience.  When they visited another (older) block they were most  impressed that the air con actually worked.

I am in block 7,

p.s.  The good news replrted by the neighboor is that the heat pump worked well.  In January the temp got up to 30C when going full out (they have small child). 

Please can any other owners who are experiencing problems with their air-conditioning contact us asap?

We are going out to DV this weekend, whilst there we are meeting with another owner who also still has issues with their unit and we are going to see the developer.  We would like to know who else has problems and what they are, so that we have some facts/figures to use.  Going forward we would like to address this as a group.

Please PM us if you still have problems.

Many thanks

Michelle & Alex

This week I met with Michelle & Alex see below and we tested both air con systems.

I have a thermometer that measure internal and external temperatures (about 14 euros in DIY places) the external is measured by a sensor on about 1.5 metres of cable.

My air con on the cool setting blows air out down to about 15 degress (measured by putting the sensor in the grill in the lounge area) on the cool auto setting and my apartment starter to cool down from about 23 degrees. I know my apartment cools down as my son used it last week and it worked fine. It takes about 5 mins for air at 15 degrees to come through the vent. Note that ceiling vents take in the warm air and wall vents blow out cool air. In the heat mode this is reversed, the warm air comes out of the wall vents. Air circulation is always the same route.

In my Apartment I have two ceiling vents, one in the hall and one in the master bedroom. This is where the air is drawn into the system.

However I believe I still have a problem because in July, August my tenant could not get the temperature below 22. Basically I think the problem is that the unit is too small for a 90sq m sized apartment in peak Summer temperatures. I intend to contact the manufacturers and chech on the unit size, The Cool & Sein engineer did report in July this year that my unit was working but too small for the apartment.

The other apartment we tested did not cool the air, the fan and cool green LED lights just flashed on the wall controller.

I think Alex will issue an update when fixed.