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My daughter and her family have just returned from their first week staying at our apartment and have brought the following to my attention:

1) Changing rooms in spa usually ankle deep in water.  Very hard to get changed into dry clothes.  Additional drainage or a way of moving excess water required.

2) Children had been playing unsupervised in the sauna, emptying pails of water over the stones. When my daughter went in the temperature dial was in the red, at the maximum.  Could it blow up!!!!!!

3) No 11 weight has been relocated.  Her husband had used it for a couple of days and then it went missing.

4) The upper, outdoor childrens pool has many tiles missing from the edge.  It appears unsafe and she has said she wouldn't want a child playing in it as they are very likely to cut themselves.

5) Crack in the path between the childrens pool and main pool, probably subsidence.

6) Palm trees, conifers and shrubs are still dying.  I know I have already commented on this.  Will they be replaced?

I know people are probably already aware of some of these issues, will a full snagging list of the development be completed prior to handover?  A copy of the list should be forwarded to all owners for their records.

 

 

  

 

 

 

I have had a telephone call from Luis at Seasun today & he has requested a full development report from Key Mare prior to handover.

Some of the issues you have raised are for discussion at teh community meeting next week. Luis admitted to me today that he can see that there is a need for someone to be supervising activities within the spa but he cannot do anything about this until the community is formed.

I don't know if it is his intention to share the report with all owners, that is something that people will need to check with him direct.

I will copy your comments to Luis prior to the meeting.

Regards

Noreen

I note there have been comments about unsupervised children in the Spa before.   Perhaps a notice on the doors of the Spa stating that children can only go into the Spa area accompanied by an ADULT (and this does not mean another older child)! From a Health and Safety and Public Liability point of view alone, this would make complete sense.

At least if there was a notice on the door stating this fact, anyone who sees children in the spa area misbehaving and/or unaccompanied can at least feel they can ask them to leave as they will know they have the backup and support of both the community and the administration company.

In an ideal world, I would always hope that parents who bring children to Thalassa would supervise them and ensure they do not cause a nuisance to others on the development.  I realise this is not always the case as I have seen posts on the forum thus far and the Spa is an obvious magnet for young children left unsupervised. 

Hopefully, as the Spa is one of the agenda items for this Saturday's meeting, this particular problem can be discussed and solved before the busy Easter and May school holiday breaks

To everyone attending the meeting on Saturday, best of luck and look forward to feedback .. should be interesting

What an excellent idea suzi Q however it could cause a scene if the parents (mothers in the case mentioned earlier) are only interested in talking to eachother. Thanks for your input Suzi. 

Maybe I am completely out of touch - but why should young children be allowed in the Gym area at all? Surely, to them the equipment will be used as toys. If their parents or guardians wish them to use the machines, then they must be closely supervised by them and preferably, only allowed at certain times.

Some of you may find this thread trivial, but if we do not get it right, this facility may become either very expensive to run or be a blight on the development.

I think I'm right in saying that childeren are not permitted to use such equipment in fitness centres in the UK. 

Has anybody ever seen a child at their fitness centre?  I agree that it is not a place for children to play.

I have copied the post I made in Nov, on the subject of the spa,  when the issue of children using the gym and sauna without a adult supervision was brought up.

"The suggestion about an age limit for the use of the gym, sauna etc is very good, at the centre my wife and I use the min age is 16 in the gym, 18 in the sauna and steam rooms.I have asked the staff about the age difference, the reason given was that the sauna and steam room are only supervised by CCTV, the gym has instructors present.

We will need to check out the Spainsh health & safety laws and regulations, because if it is the same as the UK we could be liable if someone has an accident and decides to sue.

Steve"

Our son is a gym instructor, and he would be out of a job if he allowed unsupervised children in the gym area.

I still think we need to get an expert opinion about the rules in spain, it maybe be difficult to enforce any rule about child supervision in the gym/sauna ares, if it is not a legal or safety requirement.

Health and safety is extremely important, therefore, if there is no legal requirement, the community must set the rules and ensure that they are enforced.

I am a little reluctant to say this, but some parents cannot be relied upon to responsibly supervise their children at home, let alone when they are on holiday.

It is likely that most problems will arise from holidaymakers renting their accommodation. If you have no control over the occupants of your property, for example when accepting rentals from a third party, they may (unintentionally or not) breach your personal terms and conditions. You may not be made aware of this for some time. These comments are made having been in the rental business for 20 years.

We will never be able to cover every eventuality, but open sensible discussion should lead to proper regulation of all the facilities.

I have to agree with other peoples comments about the children using Sauna and steam room, at our gym they are not allowed the use of these facilities. We were over in January and children were running around opening doors to the Sauna and steam room which does not help in the efficient running of these facilities. I  have no objection to children enjoying themselves but in the right place and the spa is not the right place.  I agree this would be a good subject to be brought up at the meeting.

 

jayne

As I understand, it can be dangerous for a young child to use a sauna/steamroom. Infact adults should not really use them alone as the notice on the door says. There's no alarm button so if something nasty were to happen, you wouldn't be able to raise the alarm.

Cheers

I have to say I agree that there are a minority of parents who don't supervise their children too well, especially if they are relaxing on holiday and not necessarily paying as close attention to them as they normally would.  It is hard to approach parents in these situations which is why, with the school holidays on the horizon and the meeting on saturday, we should make the most of the opportunity to obtain information and address this issue.

At least if there is community legislation in place and this is posted clearly in areas where problems may occur, everyone will know where they stand and, as I stated previously, should have the backup and support of the community. 

As far as rentals are concerned, responsible owners could put an information pack in their apartment/unit and state in their confirmation letters that guests causing a consistent nuisance on the development and abusing the facilites could be asked to leave and forfeit their security deposit.  Again, I would hope responsible owners who rent their properties would do this.

Off the top of my head, it may be an idea for the President, Vice President or Manager of the development to hold a database of owner's contact details (DATA Protection enforced of course) whereby non resident owners or their caretakers can be contacted if anyone using their property is causing a nuisance or, indeed, if there is an emergency such as flooding or fire.

I expect lots of posts will now be made on my comments!

When I started this post I had no idea that it would receive such a good response containing very interesting suggestions on how we MAY be able to control the problem regarding unsupervised children. I am particularly impressed with grumpyoldgit's and Suzi Q's comments especially those that refer to RESPONSIBLE OWNERS.

Whether we are letting our properties or not we should all behave, or ensure that the standard of behaviour is such that it does not upset other holiday makers or residents on site. I know of a case where an English couple brought what they thought was their ideal retirement home in Cyprus last year only to discover that holiday makers in adjoining apartments kept them awake ALL NIGHT by sitting on their balcony drinking. They have since sold up and moved to a quiter development.

We have brought our property merely as a holiday home but we will respect and be considerate to all residents, hopefully we can all set and maintain a standard of behaviour that allows everyone to do exactly what they have brought their property for, to enjoy themselves. 

I totally agree with the previous comments on this subject, and I hope we can sort something out on this soon.

Without wishing to hijack the train of this thread away from the spa issues that are clearly very important, another item that needs addressing in my opinion is access to the children's play areas. For some reason, there are no paths connecting these with the main walkways, which means anyone using them is forced to walk over the grass at some point. I can imagine that in the summer when they will probably be in constant use, the grass area around them will suffer considerable damage.

This would certainly not be difficult for KM to rectify and i'm sure it's an oversight on their behalf.

Suzi and OldGit have hit the nail on the head in respect to the supervision of children and I support all their comments.

The President must have access to a contact list and owners should be informed of damage or ant-social behaviour with penalties applied.