We have had a nightmare with MRI
it all started on the viewing trip when the representative took us to the wrong field and told us it was where Thallassa was to be built.
From there the nightmare continues.To cut a very ong story short ( omitting lots of the untruths told to us), after many wasted hours/ phonecalls and unanswered e mails We came to an agreement . in which we were to change our unit within Thallassa and they were going to contribute towards the aditional cost. 8 months on we are no further forward and MRI have changed their minds about the money, saying they made a mistake and sorry !!
We have done everything based upon their advice ( ie taken MRI aftersales package joined the Capital Finance Partnes etc) and yet we are having to pay the price for their incorrect informtion.
Has anyone else had a similAR experience as I intend to compose a dossier upon them and present it to the consumer research programmes ( and also see my solicitor) unless by some mirracle they honour their agreement